Summary
Overview
Work History
Education
Skills
Timeline
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Daisy Menera Camacho

San Jose,CA

Summary

Highly motivated and results-driven Sales Development Representative with experience in B2B and three years in Customer Service, passionate to pivot into a Customer Support Specialist role. With a strong track record of self-motivation, consistency, and a collaborative spirit, confident in the ability to acknowledge and resolve customer support requests to ensure an outstanding user experience. Possess strong verbal and written communication skills, coupled with a genuine openness to feedback and coaching which drives goal of putting customers first and exceed their expectations.

Overview

9
9
years of professional experience

Work History

Enterprise Sales Development Representative

BetterComp
09.2022 - Current
  • Generated new business leads and developed sales opportunities by identifying decision makers, educating prospects and qualifying buying interest and sense of urgency.
  • Consistently meet personal and team Key Performance Indicators (KPIs) by achieving average quota attainment of %
  • Collaborated with marketing team leaders to develop LinkedIn messaging and increase engagement on posts.
  • Initiated conversations with targeted ICP via phone and email outreach.
  • Maintained accurate and up- to-date account data in Salesforce CRM.
  • Strategized with Account Executives and Sales Manager to improve performance and processes.

Business Development Representative

Cider Security
05.2022 - 08.2022
  • Performed outreach to targeted ICP.
  • Spearheaded video prospecting campaign and assisted other BDR’s to produce their own.
  • Engaged in conversation with potential prospects to discover pain points.
  • Set meetings with qualified prospects and connected them to our Account Executives.
  • Hit daily activity targets of 65 emails per day, 50 connection requests, 10 InMails and 10 LinkedIn
    messages.


Corp Member

San Jose City Conservation Corp.
09.2021 - 01.2022
  • Worked with team members to maintain smooth operations during high volume rushes to package dry foods.
  • Led distribution of packaged foods to community centers and churches.

Enumerator

United States Census Bureau
08.2020 - 10.2020
  • Engaged in door to door communication to capture information and record th amount of people in
    designated households.
  • Completed surveys by rechecking contact information before ending each call.
  • Performed quality control checks on entered data to ensure its consistency and reliability for analysis purposes.

Intern

Bobcat Eats Food Processing Network
10.2019 - 02.2020
  • Cold called local farms and farmers to arrange food donations and its transportation to the Merced
    County Food Bank.
  • Generated leads while maintaining warm relationships with targeted leads, that led to future
    donations.
  • Translated technical concepts into clear concise points.


Congressional Intern

Congressman Jim Costa Merced District Office
08.2018 - 12.2018
  • Assisted Staff members in their daily tasks of logging in constituent opinions into its designated
    database.
  • Answered telephones and gave information to callers, took messages, or transferred calls to
    appropriate individuals.
  • Led research for writing Congressional Records.
  • Formatted drafts for constituent correspondence.

Team Member

Jamba Juice
04.2015 - 08.2018
  • Greeted customers.
  • Handled payments via POS system fulfilling over 200 orders per shift.
  • Operated the phone, took orders and delivered food in a prompt but friendly manner.
  • Collaborated with the team to provide great service.

Education

Bachelor of Science - Management And Business Economics

University of California, Merced
Merced, CA

Skills

  • Excellent interpersonal and communication skills, and ability to build relationships at all levels of an organization
  • Strong technical aptitude and strong ability to learn new systems and communicate technical concepts
  • Customer-centric mindset, demonstrated by a track record of working in Food Service and delivering outstanding customer service
  • Strong problem-solving and analytical abilities
  • Self-motivated team player and capable of working independently
  • Strong proficiency in Google Suite Products, CRM software (Salesforce), and LinkedIn
  • Technical skills utilizing Outreach, Salesforce and Slack
  • Experience in SaaS customer outreach role
  • Organized and efficient with time management
  • Fluent in English and Spanish

Timeline

Enterprise Sales Development Representative

BetterComp
09.2022 - Current

Business Development Representative

Cider Security
05.2022 - 08.2022

Corp Member

San Jose City Conservation Corp.
09.2021 - 01.2022

Enumerator

United States Census Bureau
08.2020 - 10.2020

Intern

Bobcat Eats Food Processing Network
10.2019 - 02.2020

Congressional Intern

Congressman Jim Costa Merced District Office
08.2018 - 12.2018

Team Member

Jamba Juice
04.2015 - 08.2018

Bachelor of Science - Management And Business Economics

University of California, Merced

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Daisy Menera Camacho