Summary
Overview
Work History
Education
Skills
Timeline
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Jake Smith

Oceanside,CA

Summary

Graduated from the University of San Diego with a degree in Finance. Highly motivated individual with over 4 years of experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Committed to delivering exceptional customer service and exceeding sales goals.

Overview

5
5
years of professional experience

Work History

Enterprise Sales Development Representative

Xactly Corporation
04.2019 - Current
  • Generated $3.75 Million in Pipeline in FY23 (137% of Quota)
  • Lead outside engagement with Xactly; evangelist of all value that sales performance management and revenue operations can bring to organizations.
  • Work closely with prospects to review their sales tools, understand challenges within their tech stack, and discuss their goals around sales performance.
  • Built relationships with customers and community to promote long term business growth.

Amazon Account Health Specialist/ Customer Service

Quiverr
09.2020 - 07.2021
  • Provide support to account managers and clients on much needed basis
  • Optimize marketplace listings, keywords, titles, categories, and descriptions - implement changes and updates to product descriptions for top performing products
  • Troubleshoot performance issues through review of stranded listings
  • Work with customer's internal Operations team to ensure accuracy and integrity of inventory.

Business Development Executive

Regents Capital
01.2020 - 03.2020
  • Business to Business equipment leasing sales
  • Prospecting through cold calling, email, leveraging personal networks using CRM software, such as Salesforce and Outreach
  • Performed over 150 calls per day to new prospects
  • Utilized market trends, mission priorities and customer goals to envision, shape and identify new opportunities

Education

Bachelor of Science - Business Finance

University of San Diego
San Diego, CA
06.2019

Skills

  • Salesforce
  • Outreach
  • Microsoft Office/ G-Suite
  • Problem Solving
  • Customer Relationships
  • Public speaking
  • Product knowledge
  • Interpersonal Communication Skills
  • Inbound Calls
  • Outreach Activities

Timeline

Amazon Account Health Specialist/ Customer Service

Quiverr
09.2020 - 07.2021

Business Development Executive

Regents Capital
01.2020 - 03.2020

Enterprise Sales Development Representative

Xactly Corporation
04.2019 - Current

Bachelor of Science - Business Finance

University of San Diego

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Jake Smith