Daisy Oblea
Summary
I am a motivated and detail-oriented individual. Through this work, I have developed strong organizational, time management, and customer service skills, as well as the ability to manage multiple responsibilities independently. I have experience with client communication, which has strengthened my professional and problem-solving abilities. I take pride in producing abilities, meeting deadlines, and maintaining a positive and reliable work ethic. I am eager to contribute my skills, continue learning, and grow within a professional environment.
Overview
9
9
years of professional experience
Work History
Fulfillment Center Associate in Reverse Logistics
Amazon
Jurupa Valley, CA
10.2024 - Current
- Processed customer returns to support inventory accuracy by sorting items for resale, vendor return, or recycling.
- Adapted to a dynamic setting that necessitated prolonged periods of walking to ensure operational efficiency.
Security, Service, and Sales Ambassador
Clear
Ontario, CA
02.2023 - 11.2025
- Ensured compliance with security procedures by validating airport documents and verifying traveler identification.
- Facilitated traveler engagement to drive membership enrollments, effectively communicating Clear's advantages while ensuring compliance with security standards.
Passenger Service Agent and Cabin Cleaner
G2 Secure Staff
Ontario, CA
12.2023 - 12.2024
- Provided essential support for passengers needing wheelchair assistance, ensuring timely transfers to and from flights.
- Evaluated necessary documents to confirm flight information and special service requests, facilitating appropriate gate access for passengers requiring assistance.
- Performed detailed cleaning of aircraft interiors, focusing on hygiene and presentation.
- Performed detailed aircraft inspections aimed at detecting potential threats, including weapons, explosives, and other dangerous materials.
Order Filler
Nike DHL
Ontario, CA
04.2022 - 12.2023
- Executed efficient order picking processes to guarantee correct quantities and types of products were packed and shipped.
- Conducted thorough product inventory assessments by location to maintain operational efficiency.
Customer Service Representative
Southwest Answering Service
Ontario, CA
10.2021 - 07.2022
- Provided exceptional customer support through phone, email, and chat communications.
- Resolved customer inquiries efficiently, ensuring high satisfaction levels.
Ramp Agent
Airport Terminal Service
Ontario, CA
07.2019 - 05.2021
- Coordinated aircraft ground handling operations, ensuring timely departures and arrivals.
- Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
- Loaded and unloaded luggage, prioritizing safety and efficiency in all tasks.
Mailroom Clerk
Calibrated Healthcare
Ontario, CA
08.2020 - 12.2020
- Achieved streamlined claim processing by preparing medical documents for scanning through effective management of loose sheets and staple removal. Enhanced accuracy by verifying consistent patient information. Improved workflow by sorting and batching similar documents together.
- Monitored adherence to regulatory standards and internal protocols to uphold company client policies.
- Performed high-quality image scans with precision, ensuring optimal clarity and accuracy in digital documentation.
Ramp Agent
Majestic Terminal Services
Ontario, CA
11.2016 - 05.2019
- Achieved timely and safe transportation of cargo to and from aircraft through effective management of loading and unloading processes. Delivered cargo and paperwork accurately to designated locations.
- Coordinated utilization of pushbacks, tugs, belt loaders, and tow bars to maintain seamless ground operations.
Education
High School Diploma -
Centennial High School
Corona, CA07-2016
High School Diploma - Medical Billing and Coding Program
American Career College
Ontario, CA06-2026
Skills
- Customer relationships
- Customer service
- Motivated team player
- Order filling
- Order verification
- Adaptable to change
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Fulfillment Center Associate in Reverse Logistics
Amazon
10.2024 - Current
Passenger Service Agent and Cabin Cleaner
G2 Secure Staff
12.2023 - 12.2024
Security, Service, and Sales Ambassador
Clear
02.2023 - 11.2025
Order Filler
Nike DHL
04.2022 - 12.2023
Customer Service Representative
Southwest Answering Service
10.2021 - 07.2022
Mailroom Clerk
Calibrated Healthcare
08.2020 - 12.2020
Ramp Agent
Airport Terminal Service
07.2019 - 05.2021
Ramp Agent
Majestic Terminal Services
11.2016 - 05.2019
High School Diploma -
Centennial High School
High School Diploma - Medical Billing and Coding Program
American Career College