Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Daisy Santiago

Winter Haven,Florida

Summary

Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Medical Assistant

Bond Clinic
03.2021 - Current
  • Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
  • Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
  • Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
  • Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
  • Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
  • Maintained strict confidentiality while handling sensitive patient information in accordance with HIPAA guidelines.
  • Completed thorough chart reviews to ensure proper documentation of all pertinent medical information.
  • Called and faxed pharmacies to submit prescriptions and refills.

Waitress

Don Gonzalo
01.2016 - 05.2021
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
  • Streamlined order processing for increased efficiency through clear communication with kitchen staff.
  • Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
  • Managed high volume of customers during peak hours, maintaining prompt and efficient service.
  • Handled cash transactions accurately, ensuring proper accounting and minimizing discrepancies at the end of shifts.

Education

Associate of Science -

Polk State College
Winter Haven, FL

Medical Assisting

Ridge Technical College
Winter Haven, FL
05.2021

High School Diploma -

Ridge Community High School
Davenport, FL
05.2019

Skills

  • Medical Office Administration
  • Patient-Focused Care
  • Data Entry
  • HIPAA Compliance
  • Patient Scheduling
  • Adaptable
  • Customer Service
  • CPR
  • Vital Sign Monitoring
  • Medical Records Management
  • EMR / EHR
  • Team Collaboration
  • Medical Terminology

Certification

  • RMA - Registered Medical Assistant

Timeline

Medical Assistant

Bond Clinic
03.2021 - Current

Waitress

Don Gonzalo
01.2016 - 05.2021

Associate of Science -

Polk State College

Medical Assisting

Ridge Technical College

High School Diploma -

Ridge Community High School

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