Summary
Overview
Work History
Education
Skills
Timeline
Generic

Daisy Scott

Everett,WA

Summary

Outgoing professional with a background managing employees, issues and administrative tasks in fast-paced environments. A highly visible and friendly Community Manager promoting exemplary talents in customer service, policies and procedures' oversight and facility security measures.

Overview

18
18
years of professional experience

Work History

Community Manager

Greystar
09.2019 - Current
  • Continuously assessed community goals and objectives, making data-driven decisions to align strategies with overall organizational priorities.
  • Addressed and resolved tenant complaints and inquiries, maintaining high satisfaction.
  • Trained new staff members on effective use of digital tools for managing communications within the online community environment efficiently.
  • Conducted regular inspections to identify needed improvements and maintain highest standards.

Community Manager

Pinnacle
01.2016 - 09.2019
  • Organized regular community events, fostering a sense of belonging among members and promoting networking opportunities.
  • Produced reports about community activities to keep owners, directors and property managers informed.
  • Maintained knowledge on lease and renewal rates to advocate for appropriate changes.
  • Worked with maintenance staff to complete timely repairs and enhancements.

Community Manager

Equity Residential
05.2007 - 01.2016
  • Monitored community activities and maintained compliance with relevant laws, regulations and codes.
  • Handled all tenant logistics and leases and effectively scheduled appointments, showings, move-ins and move-outs.
  • Planned and executed promotional activities to drive community engagement and increase occupancy numbers.

Education

MBA - Business Administration

University of Phoenix
Tempe, AZ
09-2006

Skills

  • Community engagement
  • Tenant and eviction laws
  • Daily operations management
  • Property inspections
  • Staff training
  • Financial budgeting and reporting
  • Vendor management
  • Property tours and inspections
  • Leasing and sales
  • Maintenance oversight
  • Conflict handling

Timeline

Community Manager

Greystar
09.2019 - Current

Community Manager

Pinnacle
01.2016 - 09.2019

Community Manager

Equity Residential
05.2007 - 01.2016

MBA - Business Administration

University of Phoenix

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