Daisy Serrano Melo
Visalia ,CA
Summary
After obtaining a Bachelor's Degree in Sociology and acquiring an emphasis in Law and Society I am able to pertain the proficiency of analyzing human society and social behaviors in institutions. Evaluated interactions and behaviors that vary in social groups to element their cause and growth by being knowledgeable in developing quantitative and qualitative data. Skilled in establishing trust, influence, and knowledge of research and writing proposals for social changes in communities, healthcare, cultural ratification, and gentrification. With experience and research to implement expertise with support, techniques, procedures, and plans.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Admissions Counselor
UEI College
07.2024 - Current
- Coordinated campus visits for prospective students and their families, showcasing the institution''s facilities, programs, and resources.
- Increased enrollment rates by organizing and participating in college fairs, open houses, and information sessions.
- Enhanced applicant experience by providing personalized guidance and support throughout the admission's process
- Supported diversity initiatives by actively recruiting underrepresented student populations through targeted outreach efforts.
Mobile Sales Expert
T-Mobile
06.2019 - 07.2024
- Maintained up-to-date knowledge on professional accounting standards to manage financial record keeping.
- Improved data collection, financial analysis and financial modeling to optimize practices and retain customers.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Managed a portfolio of multiple accounts, ensuring timely delivery of products and services while maintaining strong relationships with clients.
- Conducted regular audits of financial transactions, identifying areas of improvement in accounting procedures and controls.
Sales Representative
LA Fitness
09.2017 - 03.2018
- Coordinated campus visits for prospective students and their families, showcasing the institution''s facilities, programs, and resources.
- Increased enrollment rates by organizing and participating in college fairs, open houses, and information sessions.
- Enhanced applicant experience by providing personalized guidance and support throughout the admission's process
- Supported diversity initiatives by actively recruiting underrepresented student populations through targeted outreach efforts.
Education
Bachelor of Arts - Sociology
California State University - Los Angeles
Los Angeles, CA12.2022
High School Diploma -
Golden West High School
Visalia, CA05.2016
Skills
- Able to apply sociological theory and concepts to social issues
- Knowledgeable about groups and organizational dynamics
- Data collection and analysis
- Cultural awareness & sensitivity
- Bilingual in Spanish
- Interpersonal communication
- Self-Discipline
- Problem-solving
Certification
Dean's List
California State University, Los Angeles
Los Angeles, Ca Fall 2016
Timeline
Admissions Counselor
UEI College
07.2024 - Current
Mobile Sales Expert
T-Mobile
06.2019 - 07.2024
Sales Representative
LA Fitness
09.2017 - 03.2018
Dean's List
California State University, Los Angeles
Los Angeles, Ca Fall 2016
Bachelor of Arts - Sociology
California State University - Los Angeles
High School Diploma -
Golden West High School
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