Daisy Thapa
San Mateo,CA
Summary
Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.
Overview
4
4
years of professional experience
Work History
Server
Rooh
06.2022 - 01.2023
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
- Participated in ongoing professional development opportunities to stay current on industry trends and improve service offerings continually.
- Utilized expert knowledge of dietary restrictions to assist patrons in making informed menu selections tailored to individual preferences or limitations.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
Server
Rasa
01.2019 - 05.2022
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Education
Bachelor of Science - Science
San Jose City College
San Jose, CA12.2025
Associate of Science - Science Education
Skyline College
San Bruno, CA05.2022
Skills
- Beverage Preparation
- Order Management
- Safe Food Handling
- Food Delivery
- Table Setting
- Food Running
Timeline
Server
Rooh
06.2022 - 01.2023
Server
Rasa
01.2019 - 05.2022
Bachelor of Science - Science
San Jose City College
Associate of Science - Science Education
Skyline College
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