Experienced Sales Floor Associate with strong track record providing excellent customer service. Works well in fast-paced environments and maintains positive attitude. Possesses excellent communication and interpersonal skills.
Overview
1
1
year of professional experience
Work History
Sales Floor Associate
Lowes Home Improvment
01.2023 - Current
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Greeted customers, helped locate merchandise, and suggested suitable options.
Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
Communication with customers professionally and proactively to provide product information and advice.
Recommended accessories and complementary purchases to boost revenue.
Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Built customer loyalty and retention by delivering excellent shopping experiences.
Developed strong rapport with customers and created positive impression of business.
Monitored customers for signs of security concerns and escalated issues to management.
Outside Lawn and Garden Sales Representative
TruGreen Lawn Care
12.2022 - 01.2023
Worked outdoors in weather conditions to care for plants and serve customers.
Identified and controlled pests and diseases to keep gardens healthy.
Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Listened to customer needs and desires to identify and recommend optimal products.
Recommended complementary purchases to customers, increasing revenue.
Built customer loyalty and retention by delivering excellent shopping experiences.
Developed strong rapport with customers and created positive impression of business.