Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Daisy Velazquez

Garden Grove,CA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

8
8
years of professional experience

Work History

Bilingual CSR

Northgate Gonzalez Markets
11.2023 - 03.2024
  • Maintained fresh inventory through proper rotation, storage, and display methods.
  • Ensured store cleanliness and visual appeal by regularly maintaining displays, workspaces, and retail areas.
  • Managed daily opening and closing of florist shop to prepare for incoming customers.

Customer Service Cashier

Mc Donald's
03.2016 - 04.2018
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.

Education

No Degree - Medical Assisting

Gilbert High School
Anaheim, CA
12.2024

High School Diploma -

Kate!la High School
Anaheim, CA
04.2019

Skills

  • Fluent Bilingualism
  • Call center experience
  • Data entry proficiency
  • Upselling strategies
  • Customer Service
  • Inventory Tracking
  • Order Fulfillment
  • Quality Control
  • Medical terminology knowledge
  • POS Systems and Ordering Platforms

Languages

Spanish
Full Professional

Timeline

Bilingual CSR

Northgate Gonzalez Markets
11.2023 - 03.2024

Customer Service Cashier

Mc Donald's
03.2016 - 04.2018

No Degree - Medical Assisting

Gilbert High School

High School Diploma -

Kate!la High School
Daisy Velazquez