Daisy WYMAN

Puyallup,WA

Summary

Dedicated and customer-oriented professional with 13+ years of experience in customer service, operations, and leadership. Proven ability to assist diverse customers with professionalism, resolve conflicts efficiently, and thrive in fast-paced environments. Adept at problem-solving, multitasking, and ensuring compliance with policies and safety procedures. Passionate about delivering exceptional service and enhancing the experience for clients.

Overview

years of professional experience

Certification

Work History

Person in Charge

Safeway

07.2011 - Current

Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Improved overall team performance by implementing efficient management strategies and providing clear guidance.
Increased customer satisfaction through consistent communication, timely updates, and effective problem solving.

Hairstylist

Teze Salon

03.2023 - 04.2023

Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
Processed payments, entering sales in register for prompt customer service.
Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
Scheduled customer appointments and rearranged individual time slots to meet demand.

Education

Cosmetology License -

BJ's Beauty And Barber School

Tacoma, WA

07-2022

Pierce College

Puyallup, WA

Skills

Effective leadership
Team management
Training and mentoring

Staff development
Innovation skills
Customer service

Accomplishments

Used Microsoft Excel to develop inventory tracking spreadsheets.
Customer Follow-up - Ensured that customers were satisfied with company products and services by doing purchase follow-up calls.
Monetary Transactions - Handled cash, check, credit and automatic debit card transactions with 100% accuracy.