DAJA HARPER
Pine Hill,USA
Summary
Compassionate Patient Care Technician with 4+ years of experience in high-acuity hospital setting,supporting patients in medical-surgical, telemetry, ICU, and emergency care. Recognized leader with strengths in patient support, EPIC EHR documentation, HIPAA compliance, and staff training. Two-time Helping Hands Award recipient
Overview
7
7
years of professional experience
1
1
Certification
Work History
Patient Care Technician
Virtua Hospital
04.2023 - Current
- Provide compassionate patient care across medical-surgical, telemetry, and ICU units
- Monitor and document vital signs and patient conditions using EPIC EHR
- Assist patients with activities of daily living while maintaining safety and dignity
- Train and mentor new hires on hospital protocols and documentation standards
- Recipient of the Helping Hands Award (2023)
Patient Care Technician
Cooper University Hospital
09.2020 - 05.2023
- Delivered direct patient care in medical-surgical and emergency departments
- Assisted with catheterization, wound care, and specimen collection
- Provided emotional support and education to patients and families
- Collaborated with multidisciplinary care teams
- Recipient of the Helping Hands Award (2021)
Barista Team Lead
Starbucks
08.2018 - 01.2020
- Led and trained team members in a fast-paced, customer-focused environment
- Resolved customer concerns professionally while maintaining service quality
Skills
- Patient Support & Advocacy
- EPIC Electronic Health Records
- Medical Terminology
- HIPAA Compliance
- Remote Patient Monitoring
- Vital Signs & Basic Assessments
- Patient Education & Communication
- Training & Mentorship
- Conflict Resolution
- Blood glucose testing
Certification
- High School Diploma- Simon Gratz High School (2016)
- Patient Care Technician (PCT) Certification (2020)
- Basic Life Support (BLS), American Heart Association (Current)
- HIPAA Compliance Training
Timeline
Patient Care Technician
Virtua Hospital
04.2023 - Current
Patient Care Technician
Cooper University Hospital
09.2020 - 05.2023
Barista Team Lead
Starbucks
08.2018 - 01.2020