Dajah Hayes
Arlington,Texas
Summary
Professional in healthcare with solid experience in clinical and administrative duties. Skilled in patient care, medical procedures, and electronic health records. Strong focus on teamwork, adaptability, and delivering high-quality results. Reliable in fast-paced environments and adept at supporting medical staff and patients effectively.
Overview
9
9
years of professional experience
Work History
Veteran Medical Records Specialist
Veteran Evaluation Services
05.2021 - 03.2024
- Processed medical records requests from outside providers according to facility, state, and federal law.
- Uploaded physician progress notes, history, and physicals into electronic medical records.
- Maintained case entry quota of 12,800 pages on daily basis.
- Enhanced patient care quality by ensuring timely and accurate documentation of medical records.
- Improved patient care by efficiently processing and reviewing medical records for accuracy and completeness.
- Managed confidential medical records efficiently, adhering to strict HIPAA guidelines at all times.
Certified Nursing Assistant
At Your Side Home Care
03.2019 - 08.2019
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
Neuro Rehabilitation Specialist
Centre For Neuro Skills
05.2015 - 12.2016
- Participated in ongoing professional development opportunities, staying current with best practices in the field of rehabilitation.
- Collaborated with interdisciplinary teams to ensure comprehensive treatment plans for optimal patient recovery.
- Empowered patients by teaching self-management techniques, promoting independence in daily activities.
- Maintained safe environment for 10 -patient facility with continuous surveillance.
- Charted daily progress notes
- Assisted clients in attending appointments, grocery shopping
- Conducted weekly patient evaluations for 10 patients
Education
Certification - Medical Assistant
Concorde Career College
Grand Prairie, TX11-2025
Bachelor of Science - Health Science
Prairie View A&M University
Prairie View, Texas05.2019
Skills
- Customer service
- HIPAA compliance
- Vital signs monitoring
- Phlebotomy
- CPR/BLS
- Specimens collection and processing
- Sterilization techniques
- EKG
Timeline
Veteran Medical Records Specialist
Veteran Evaluation Services
05.2021 - 03.2024
Certified Nursing Assistant
At Your Side Home Care
03.2019 - 08.2019
Neuro Rehabilitation Specialist
Centre For Neuro Skills
05.2015 - 12.2016
Certification - Medical Assistant
Concorde Career College
Bachelor of Science - Health Science
Prairie View A&M University
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