Dajahniah Teague
Tallahassee,FL
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
4
4
years of professional experience
Work History
Customer Service Representative
Results Call Center
06.2021 - 03.2023
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Amusement Ride Operator
LEGOLAND Florida
01.2019 - 03.2020
- Enhanced guest experience by efficiently operating amusement rides and ensuring safety protocols were followed.
- Reduced wait times for guests by effectively managing ride queues and implementing efficient loading procedures.
- Maintained a clean and organized work area, contributing to a positive atmosphere for both guests and coworkers.
- Assisted in the training of new ride operators, sharing knowledge on proper ride operation and safety procedures.
Education
High School Diploma -
Winter Haven Senior High School
Winter Haven, FL06.2020
Skills
- Complaint Resolution
- Data Entry
- Client Relations
- Problem-Solving Abilities
- Product Knowledge
- Information Security
Timeline
Customer Service Representative
Results Call Center
06.2021 - 03.2023
Amusement Ride Operator
LEGOLAND Florida
01.2019 - 03.2020
High School Diploma -
Winter Haven Senior High School
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