Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Lead Medical Records Clerk
Cesar Ornelas Law, PLLC
San Antonio, TX
03.2022 - Current
I have been leading the records department for two years now, learning how to guide my team, and being able to support them with the best of my knowledge and/or skills.
Follow up with medical providers to check for medical records and/or bill status updates.
Scanned and converted paper records to digital format, ensuring clear and legible documents.
Work on challenging tasks that require more focus, and review documents to ensure we have the correct information.
Showing great customer service and speaking skills when talking to providers regarding client records.
Paying close attention to detail when it comes to records.
Meeting important SOL deadlines and handling priority requests in a timely manner.
Retrieved patient medical records in response to requests from authorized personnel.
Waitress/Food Preparation Worker
Mr. A Ok's Kitchen
San Antonio, TX
04.2019 - Current
Maintained high customer service standards during high volumes, operated in a fast-paced environment, and kept the restaurant organized and sanitary.
Assist with catering events for weddings, holiday parties, birthdays, etc.
Explained menu items, describing ingredients and cooking methods upon request.
Maintained accuracy while handling payments, giving change and printing receipts for customers.
Presented menus to patrons to answer questions about menu items and make recommendations.
Provided excellent customer service by addressing any complaints or concerns promptly.
Marketing / Accounting Intern
Communities In Schools of San Antonio
San Antonio, TX
06.2021 - 08.2021
As a City of San Antonio Ambassador Intern, my main project was Stuff the Bus preparations, ensuring we have enough fundraising toolkits for our site coordinators.
Accounting experience involved working on POs' projects to help keep track of the flow of money being spent.
Supported accounting projects by coordinating files and updating tracking spreadsheets.
Social Work Intern
San Antonio Hope Center
San Antonio, TX
10.2020 - 05.2021
As a federal work-study student, my responsibilities were follow up calls to remind clients of their upcoming event or orientation
Keeping track of Apricot case reports, editing clients profiles, working with excel to update service information or exit clients from different programs
Afterschool Program Instructor
Ella Austin Community Center
San Antonio, TX
04.2019 - 03.2020
As a federal work-study student, my responsibilities were to supervise fifth through eighth-grade students, assist with tutoring in different subjects, assist with various STEM-based projects, and ensure students behave appropriately.
Created lesson plans and chose supporting materials to promote positive learning experiences.
Education
Associates of Applied Science - Bookkeeping Specialist
St. Philip's Community College
San Antonio, TX
03.2025
Licensed Esthetician -
Ogle School Hair. Skin. Nails
San Antonio, TX
02.2022
Associates of Art Degree - Psychology
St. Philip's Community College
San Antonio, TX
12.2020
Political Sciences
Texas State University
San Marcos, TX
05.2018
Diploma -
Sam Houston High School
San Antonio, TX
06.2021
Skills
Microsoft Office
Customer Service
QuickBooks
Medical records management
Data entry
Team leadership
Attention to detail
Effective communication
Text Preferred
True
Additional Training And Education
2022, 8 Hours Shadowing in the Records Department
2021, 4 Hours Ambassadors Professional Development In person Session 2
2021, 3 Hours Ambassadors Professional Development Virtual Session 1
2020, 2 Hours Alamo Colleges Community Federal Work-Study Program Debrief
2020, 2 Hours Apricot Database Training
2019, 2 Hours Alamo Colleges Community Federal Work-Study Program Debrief
Recognitions
2022, Certificated Esthetician
2021, Defensive Driving Certificate for the City of San Antonio
2020, Scholarship, Texas Association of Chicanos in Higher Education Chapter
2020, Induction Ceremony, Phi Theta Kappa Honor Society
2017, Sam Houston High School National Honor Society
2017, Scholarship, Thomas Cleaver Jr
2017, Scholarship, The San Antonio Martin Luther King Jr. Commission
Certification
Certified Licensed Esthetician
Languages
English
Full Professional
References
References available upon request.
Timeline
Lead Medical Records Clerk
Cesar Ornelas Law, PLLC
03.2022 - Current
Marketing / Accounting Intern
Communities In Schools of San Antonio
06.2021 - 08.2021
Social Work Intern
San Antonio Hope Center
10.2020 - 05.2021
Waitress/Food Preparation Worker
Mr. A Ok's Kitchen
04.2019 - Current
Afterschool Program Instructor
Ella Austin Community Center
04.2019 - 03.2020
Associates of Applied Science - Bookkeeping Specialist