DAJASIA BROWN
Baltimore,MD
Summary
Results-driven Operations and Project Coordination Professional specializing in remote construction administration, permitting, and vendor compliance. Skilled in managing cross-functional schedules, tracking expenses, and ensuring compliance with insurance and legal documentation while maintaining operational records. Experience in high-volume administrative tasks and logistics tracking within fast-paced environments. Currently completing Project Management training.
Overview
1
1
Certification
14
14
years of post-secondary education
7
7
years of professional experience
Work History
Financial Analyst
Kennedy Krieger Institute
Baltimore, MD
07.2022 - 02.2023
- Audited and updated account records using internal database systems, ensuring 100% compliance with strict operational and regulatory guidelines.
- Resolved billing discrepancies while maintaining detailed audit logs, enhancing interdepartmental documentation workflows.
- Managed high-volume, time-sensitive records while ensuring complete data accuracy and confidentiality.
- Verified third-party insurance coverage and documentation, ensuring accuracy through direct communication with healthcare providers and institutional representatives.
Office Manager
Baltimore's Promise
Baltimore, MD
03.2020 - 04.2021
- Coordinated operational master schedules for 6-person executive team, managing complex calendars, meetings, and training events to ensure seamless operations.
- Managed central communication channels across internal teams and external stakeholders to ensure timely project updates and milestone execution.
- Managed central communication channels across internal teams and external stakeholders, facilitating timely project updates and milestone execution.
- Standardized daily office operations and administrative workflows, enhancing organizational efficiency and consistency.
Route Delivery Driver
Ride On Trucking
Baltimore, MD
11.2018 - 08.2019
- Coordinated real-time route logistics and dispatch communications, adapting to daily schedule modifications and field updates to ensure timely deliveries.
- Tracked mileage, inventory drop-offs, carton counts, and chain-of-custody documentation, ensuring accuracy and compliance.
- Audited cargo to verify alignment of physical inventory with manifest records before dispatch, enhancing accountability.
- Maintained meticulous tracking logs for mileage, inventory drop-offs, carton counts, and chain-of-custody documentation.
Assistant Manager
Loris Gifts (Mercy Hospital)
Baltimore, MD
09.2017 - 11.2018
- Managed daily operational intake, cash reconciliation, and conducted inventory audits to ensure accurate reporting.
- Mentored and scheduled storefront personnel to ensure consistent operational coverage and service quality.
- Assisted daily operations in Mercy Hospital gift shop retail environment.
- Supervised cashier coverage and customer service at Loris Gifts location.
- Trained staff on sales floor procedures and hospital guest support.
Shift Manager
CVS Pharmacy
Baltimore, MD
05.2016 - 08.2017
- Supervised daily operational priorities, coordinated staff schedules, and maintained inventory tracking logs to ensure smooth operations.
- Trained new hires on administrative systems and compliance procedures to uphold operational standards.
- Supervised CVS Pharmacy store operations during scheduled shifts.
- Opened and closed registers following CVS cash handling procedures.
- Trained associates on customer service and front store standards.
Education
Professional Administrative Certificate Of Excellence (P.A.C.E) -
Humanim
Baltimore, MD 11.2019 - 02.2030
High School Diploma -
Baltimore City College
Baltimore, MD 09.2010 - 01.2014
Skills
- Project & Workflow Management: Project Coordination, Permitting Workflows, Document Tracking, Expense & PO Verification, Vendor Compliance & COI Tracking, Schedule & Calendar Management
- Financial modeling
- Data analysis
- Microsoft Excel
- Financial reporting
- Logistics & Administration: Data Entry & Database Administration, Audit & Discrepancy Resolution, Route & Material Logistics, Training & Onboarding Tools & Platforms: Microsoft Office Suite (Teams, Outlook, Excel, Word), Google Workspace, Process Automation & Digital Documentation Systems
Certification
- Project Management Training (In Progress | Target Completion: Dec 2026)
- Professional Administrative Certificate of Excellence (PACE) – ASAP (2019)
- Microsoft Office Specialist (MOS) Certification – CBC (2019)
- Medical Billing & Coding Certificate (In Progress)
Timeline
Financial Analyst
Kennedy Krieger Institute
07.2022 - 02.2023
Office Manager
Baltimore's Promise
03.2020 - 04.2021
Professional Administrative Certificate Of Excellence (P.A.C.E) -
Humanim
11.2019 - 02.2030
Route Delivery Driver
Ride On Trucking
11.2018 - 08.2019
Assistant Manager
Loris Gifts (Mercy Hospital)
09.2017 - 11.2018
Shift Manager
CVS Pharmacy
05.2016 - 08.2017
High School Diploma -
Baltimore City College
09.2010 - 01.2014