Dajhane Henriquez
Santa Fe,NM
Summary
Dynamic retail professional with a proven track record at Whole Food Market, excelling in customer engagement and order fulfillment. Skilled in inventory management and visual merchandising, consistently achieving high satisfaction ratings. Known for speed and accuracy in product selection, while effectively collaborating with team members to enhance store performance.
Overview
2
2
years of professional experience
Work History
Shopper
Whole Food Market
Santa Fe, NM
04.2025 - 10.2025
- Assisted customers with product selections and inquiries to enhance shopping experience.
- Organized merchandise displays to ensure optimal visibility and accessibility for shoppers.
- Collaborated with team members to maintain inventory levels and update stock records.
- Adapted quickly to changing store layouts and promotional displays during peak periods.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Demonstrated speed and accuracy in order item selection.
- Worked productively with customers to meet order requirements and service expectations.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Delivered items to customers on desired schedules by managing time efficiently and planning effective routes.
- Tracked substitutions and informed customers of changes.
- Assisted customers with locating items, resulting in increased convenience and positive shopping experiences.
- Verified each item matched order sheet's description.
- Consistently met deadlines and quality goals for accuracy and timeliness.
Sales Associate
Sierra Trading Post
Santa Fe, NM
09.2023 - 11.2024
- Assisted customers in product selection and provided exceptional service to enhance shopping experience.
- Maintained inventory accuracy through regular stock checks and organization of merchandise displays.
- Processed transactions efficiently using point-of-sale systems, ensuring smooth checkout experiences.
- Collaborated with team members to achieve sales targets and improve store performance.
- Learned product knowledge to effectively communicate features and benefits to customers.
- Handled customer inquiries and resolved issues promptly to maintain satisfaction levels.
- Participated in visual merchandising efforts to enhance store presentation and attract customers.
- Adapted quickly to changing priorities in fast-paced retail environment, demonstrating flexibility and resilience.
Education
Cosmetology
Vogue College of Cosmetology
Santa Fe, NM09.2020
Skills
- Customer engagement
- Product selection
- Inventory management
- Merchandise organization
- Order fulfillment
- Time management
- Route planning
- Sales processing
- Point-of-sale operation
- Issue resolution
- Visual merchandising
- Stock accuracy
- Team collaboration
- Store layout memorization
- Speed and accuracy
Timeline
Shopper
Whole Food Market
04.2025 - 10.2025
Sales Associate
Sierra Trading Post
09.2023 - 11.2024
Cosmetology
Vogue College of Cosmetology