Dajia Tate
Florissant,MO
Summary
I am a collegiate graduate with several years of leadership and management experience working with youth in nonprofit organizations and in the business work field. I am a motivated and adaptable team player, leader, and strong advocate for the advancement of rising successful organizations. Being a detail-oriented and energetic professional dedicated to assisting in developing solutions for efficient and successful operations has promised me beneficial long-lasting relationships. It is my passion to serve vulnerable and underprivileged communities locally and globally.
Overview
9
9
years of professional experience
Work History
Operations Supervisor/Manager
Waxtician Studios
08.2023 - Current
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Training and onboarding new hires to make sure they understand their roles
- Setting goals for team members and making sure they comply with the company’s plans and vision
- Aiding HR and Leadership on various projects, tasks, and updates, especially during performance reviews of team members
- Various marketing tasks sending campaigns, engaging in traditional marketing tactics, internal and external marketing efforts
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments to promote new and returning business clientele.
Front Desk Receptionist
Waxtician Studios
05.2022 - Current
- Scheduled, coordinated and confirmed appointments and meetings.
- Completed all tasks in compliance with company policies and procedures.
- Trained new team members on company procedures, customer service and issue resolution.
- Handled assignments independently with good judgement and critical thinking skills.
- Balanced employee availability, customer schedules, and maximum load levels when scheduling appointments.
Member
National Society, Leadership and Success
04.2021 - Current
- Collaborate with and inspire individuals to see their full potential in leadership positions
- Attend various leadership development trainings
Young Leader Mentor & Volunteer
Kipp-Inspire
08.2015 - Current
- Speak to community groups to explain and interpret agency purposes, programs, and policies
- Meet with youth groups to acquaint them with the consequences of delinquent acts
- Act as advisers to student organizations
- Participate in campus and community events.
Cashier/food and Supply Specialist
Ted Drewes Frozen Custard
05.2018 - 01.2021
- Collaborated with managers to resolve issues and address customer complaints
- Kept up to date on store promotions and made sales pitches to customers
- Used my knowledge to assist new team members in learning how to operate registers, merchandise stock, and meet customer needs, resulting in increased group performance and customer satisfaction
Team Leader/Supervisor, Aspen Fellow
Aspen Young Leaders Fellowship
12.2019 - 10.2020
- Create and oversee a community team impact project
- Network within communities to find and attract new business
- Manage project execution to ensure adherence to budget, schedule, and scope
- Assign duties, responsibilities, and spans of authority to project personnel
- Monitor the performance of project team members, providing and documenting performance feedback
Young Leader
Wyman Center
06.2014 - 06.2020
- Counsel individuals, groups, or families to help them understand problems, deal with crisis situations, define goals, and develop realistic action plans
Mentor of Leadership
InspireSTL
06.2014 - 05.2018
- Coordinate with other professionals to ensure college/leadership success for youth services
- Assist in handling paperwork
Education
Bachelor of Business Administration - Entrepreneurship
Harris-Stowe State University
St. Louis, MO05.2023
High School Diploma -
Metro Academic And Classical High School
St. Louis, MO05.2019
Skills
- Project planning, management and implementation
- Complex Problem-Solving
- Sales & Customer service
- Strong Communication Skills
- Microsoft Office and research abilities
- Mentoring
- Project Management Skills
- Business Planning & Analytics
- Customer Relationship Management
- Marketing
- Team Leadership
- Brand and Staff Management
- Managing Employee Relations
Additional Information
Sigma Gamma Rho Sorority Incorporated
Vice President 06/2022 - 07/2023
Member 03/2022 - current
Timeline
Operations Supervisor/Manager
Waxtician Studios
08.2023 - Current
Front Desk Receptionist
Waxtician Studios
05.2022 - Current
Member
National Society, Leadership and Success
04.2021 - Current
Team Leader/Supervisor, Aspen Fellow
Aspen Young Leaders Fellowship
12.2019 - 10.2020
Cashier/food and Supply Specialist
Ted Drewes Frozen Custard
05.2018 - 01.2021
Young Leader Mentor & Volunteer
Kipp-Inspire
08.2015 - Current
Young Leader
Wyman Center
06.2014 - 06.2020
Mentor of Leadership
InspireSTL
06.2014 - 05.2018
Bachelor of Business Administration - Entrepreneurship
Harris-Stowe State University
High School Diploma -
Metro Academic And Classical High School