DaJonia Sims
Akron,OH
Summary
Dependable worker with track record of success in field, attention to detail and proactive mindset. Seeks opportunities to improve processes and workflows for team benefit. Conscientious, hardworking and excels at multitasking in fast-paced environments.
Overview
5
5
years of professional experience
1
1
Certification
Work History
cashier
Gabes
07.2019 - 02.2019
- Helped customers find specific products, answered questions, and offered product advice.
- Performed other duties as assigned by management.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Processed customer payments quickly and returned exact change and receipts.
- Checked personal identifications during alcohol and tobacco sales.
- Stocked shelves with merchandise when needed.
- Answered phone calls to assist customers with questions and orders.
- Worked closely with front-end staff to assist customers.
Cashier and Fry
Five Guys
04.2019 - 07.2021
- Issued receipts, refunds, credits or change due to customers.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Greeted customers and answered any questions they had about the store's products and services.
Shift Lead
Walgreens
Akron, OH
07.2021 - 12.2023
- Shift Lead
- Maintained store appearance by cleaning, stocking shelves, and ensuring merchandise was properly displayed.
- Coordinated shift workers for inventory receiving, auditing and restocking.
- Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
- Performed opening and closing procedures such as setting alarm systems, counting money.
- Managed store operations during absence of Store Manager or Assistant Manager.
- Supervised and led employees to maintain productivity and customer service levels.
Education
Buchtel High School
06.2020
Skills
- Team Motivation
- Conflict Resolution
- Customer Service Management
- Creative Problem-Solving
- POS Systems
- Cash Register Operation
- Customer Assistance
- Cash Handling
- Customer Service
Certification
- Lash Extension Certification
- Work Keys
- Rise Up
References
References available upon request.
Timeline
Shift Lead
Walgreens
07.2021 - 12.2023
cashier
Gabes
07.2019 - 02.2019
Cashier and Fry
Five Guys
04.2019 - 07.2021
Buchtel High School
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