Summary
Overview
Work History
Education
Skills
Timeline
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Dakai Simpson

Brockton,MA

Summary

Dynamic Retail Parts Professional with a proven track record at Advance Auto Parts, excelling in inventory management and customer satisfaction. Skilled in cash handling and training, I implemented effective merchandising strategies that boosted sales performance. Committed to fostering teamwork and enhancing operational efficiency in a fast-paced environment.

Overview

2
2
years of professional experience

Work History

Retail Parts Professional

Advance Auto Parts
05.2023 - Current
  • Collaborated with team members to maintain a clean, organized, and efficient retail environment.
  • Streamlined inventory management for increased efficiency and improved stock availability.
  • Trained new employees on store operations, product knowledge, and customer service standards to create a cohesive team environment.
  • Handled customer inquiries and resolved issues in a timely manner, fostering positive relationships and repeat business.
  • Processed customer transactions accurately while maintaining strict adherence to company policies and procedures.
  • Assisted customers with part selection, ensuring the proper fit and function for their specific vehicle needs.
  • Utilized point-of-sale system efficiently for order processing, inventory control, and reporting functions.
  • Implemented promotional strategies that increased overall sales performance within the department.
  • Actively participated in weekly meetings discussing ways to improve store performance metrics.
  • Maintained clean and neat parts counter and sales floor.
  • Conducted cash handling, credit card transactions, and register closeout at end of business day.
  • Stocked and managed stock of parts.
  • Met customer needs by looking up stock numbers and prices for various parts, identifying correct items and placing timely orders.

Education

High School Diploma -

Brockton High School
Brockton, MA
06-2023

Skills

  • Cash handling proficiency
  • Merchandising strategies
  • Store maintenance
  • Technical aptitude
  • Returns processing
  • Loss prevention awareness
  • Operations management
  • Sales training
  • Cycle counting
  • Invoice processing
  • Inventory management
  • Training and coaching
  • Suggestive selling
  • Goal setting
  • Improving customer satisfaction
  • Teamwork
  • Multitasking ability
  • Time management

Timeline

Retail Parts Professional

Advance Auto Parts
05.2023 - Current

High School Diploma -

Brockton High School
Dakai Simpson