Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Da'Karius Brown

Carrollton,TX

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

4
4
years of professional experience

Work History

Quality Assurance Specialist

Smith System
Carrollton, TX
03.2023 - 11.2023
  • Developed and maintained quality assurance protocols, processes and procedures.
  • Reviewed customer requirements and specifications to ensure products met standards.
  • Conducted regular internal audits to identify non-conforming issues.
  • Analyzed data from inspection results for trends in order to recommend process improvements.
  • Performed root cause analysis of defects identified during testing cycles.
  • Provided feedback on product design changes based on testing results.

Drafter

Tag & Associates
04.2022 - 11.2022
  • Developed CAD drawings from hand sketches, verbal instructions, and site visits.
  • Consulted with architects, customers and vendors to ascertain key project details.
  • Calculated dimensions and allowances with accurate precision for project specifications.
  • Supported project team in design process to update details of each project.

Customer Service associate

Target
05.2021 - 03.2022
  • Target exchanged refunds and trades as well as listened to customers about conflicts that customers have or how well issues were handled by specific employees
  • This job consists of answering phone calls and directing customer to proper sections for proper assistance.
  • Informed customers about special promotions and provided detailed information for various products.
  • Trained staff on operating procedures and company services.

Online Grocery

Walmart
03.2020 - 05.2021
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Managed customer service inquiries and complaints for customer satisfaction.
  • Tracked substitutions and informed customers of changes.
  • Helped customers locate products and checked store system for merchandise at other sites.

Education

Diploma -

Creekview High School
Carrollton, TX
05.2020

Master of Science - Psychology, sociology

Brookhaven College
Dallas, TX

Skills

  • Conflict Resolution Skills
  • Time Management
  • Attention to details
  • Leadership
  • Patience
  • Customer Service
  • Design Development
  • Team Collaboration
  • Safe Work Practices
  • Calm and Professional Under Pressure
  • Speaking Clearly
  • Data Analysis
  • Finished Product Inspection
  • Collaboration Skills
  • Safety Procedures
  • Warehouse Operations

Additional Information

Awards

  • National Honors Society of Dance Arts
  • Graduated with a 3.8 GPA
  • AVID Student of the month
  • Varsity Football Defensive Captain

Timeline

Quality Assurance Specialist

Smith System
03.2023 - 11.2023

Drafter

Tag & Associates
04.2022 - 11.2022

Customer Service associate

Target
05.2021 - 03.2022

Online Grocery

Walmart
03.2020 - 05.2021

Diploma -

Creekview High School

Master of Science - Psychology, sociology

Brookhaven College
Da'Karius Brown