Dakeisha Hardwick
Harper Woods
Summary
Experienced with managing HR operations, recruitment, and employee relations. Utilizes effective communication and conflict resolution skills to foster positive work environment. Strong understanding of HR policies, legal compliance, and organizational development.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Human Resources Generalist
Detroit Water & Sewerage Department
10.2022 - Current
- Develop sustainable recruiting strategy based on our goals and needs of the organization.
- Digitize all employee records at DWSD, ensuring accuracy and security of personal information through thorough audits.
- Determine the effectiveness and success of current recruiting plans and strategies.
- Create new sources for active and passive candidate recruiting.
- Build talent networks to find qualified active and passive candidates.
- Plan and implement a Recruitment Marketing and Employer Branding strategy to attract high quality applicants.
- Review applicants to evaluate if they meet the position requirements.
- Interview candidates following company's rules and regulations.
- Prepare a report on a weekly basis for the tasks completed or in progress.
- Monitor, Design and utilize coursework for multiple training methods, including on-the-job training, classroom training, electronic learning, internet-based training, multimedia program, distance.
- Design and utilize coursework for multiple training methods, including on-the-job training, classroom training, electronic learning, internet-based training, multimedia program, distance.
- Assess training needs for the entire organization.
- Assist with Non-Union Investigations and formulate effective conclusions and interviews.
- Created I-9 index dashboard to ensure all employees I-9 are compliant and retained base on the federal retention schedule.
- Coordinate DWSD wide events: Pension Presentations, New Hire Orientation, Health Fair, Financial Literacy Information Sessions.
- Manage employee conflict in stressful, complex environments to work towards a solution.
Executive Secretary & Paralegal/Public Affairs/General Counsel
Detroit Water & Sewerage Department
10.2019 - 10.2022
- Document Drafting: Prepare motions, pleadings, discovery requests, and contracts.
- Legal Research: Utilize LexisNexis, Westlaw Edge, and ROSS Intelligence for case strategy.
- Case Management: Organize case files, manage dockets, and maintain calendars.
- E-Discovery: Collect, review, and produce documents for pending court cases.
- Facilitate meetings with multiple senior executives.
- Support three legal counsels in preparing for transactions, depositions, hearings, trials, and conferences.
- Manage executive schedules, including appointments, reservations, and travel logistics.
- Draft and edit internal and external communications, including letters, faxes, memos, and mass emails.
- Create letters, memoranda, and visual aids such as charts and diagrams.
- Reconcile monthly transactions for P-Card and American Express credit cards.
- Monitor annual budgets for the General Counsel and Public Affairs departments.
- Prepare requisitions for products and services, ensuring accuracy for approval.
- Maintain and review records of purchased items and service deliveries.
- Assist as the Freedom of Information Act Coordinator for DWSD and manage event planning and project coordination.
Poll Worker/Processor
City of Detroit Elections Department
09.2020 - 11.2020
- Maintain and review both computerized and manual records of absentee ballot registration applications.
- Process and receive absentee ballots for the General Election.
- Sort incoming mail related to absentee ballot processing for elections.
- Assist absentee voters at satellite locations during early voting by verifying ID and updating voter information.
- Provide telephone support on Election Day and Night to address inquiries from election workers.
Bookkeeper/ HCV Case Manager
Southwest Counseling Solutions
10.2012 - 10.2019
- Generate monthly billing statements and invoices for housing subsidies.
- Prepare quarterly APR reports utilizing Excel spreadsheets.
- Collect and monitor rent payments, notifying clients of any outstanding balances.
- Issues check for DTE billings, housing assistance, eviction prevention, and monthly rent subsidies.
- Reconcile monthly credit card statements and TFA tracking logs.
- Align financial reports with third-party records, including bank statements.
- Prepare and balance monthly financial statements for various subsidies and grants.
- Audit fund request packets and financial files for accuracy.
- File and fax financial documents as supporting evidence.
- Maintain organized records to ensure compliance and facilitate audits.
- Housing Choice Voucher Key Person for Wayne County for the Homeless Pre-Application Waiting list for MSHDA.
- Admitting new clients by reviewing records and applications, conducting orientations.
- Determines clients' requirements by completing intake interviews.
- Establishes treatment programs by setting schedules and routines; coordinating services being provided; arranging resources, including transportation and escort.
Office Manager/ Tax Advisor
H&R Block
12.2005 - 12.2018
- Preparing and submitting annual tax returns for clients, including previous years.
- Coordinating client appointments and follow-up sessions.
- Creating marketing strategies for the office.
- Providing guidance to clients on effective tax reduction methods.
- Participating in annual tax training to stay updated on new laws and regulations.
- Entering client tax and personal data accurately.
- Managing phone inquiries, scheduling appointments, and addressing tax-related questions.
- Ensuring compliance with current tax regulations.
- Maintaining organized records of client interactions and transactions.
- Collaborating with team members to enhance delivery service.
Legal Secretary/Paralegal/Office Manager
Edmund Maciorowski, P.C.
11.2005 - 12.2016
- Prepare petitions, complaints, summons, and all related correspondence for attorneys, the Court of International Trade, and Customs and Border Protection.
- File protests with Customs regarding liquidation values, both manually and electronically.
- Develop spreadsheets and worksheets for clients using entry summary data in Excel.
- Organize and file all incoming emails, letters, and exhibits for each client.
- Send faxes of correspondence to clients and other relevant parties.
- Schedule appointments for the firm and maintain an updated monthly calendar with procedural deadlines.
- Research customs bulletin notices track liquidation dates for clients.
- Support accounts payable by entering client time and processing monthly invoices.
- Maintain accurate records of client communications and documentation.
- Assist in the preparation of case files for legal proceedings and client meetings.
Education
BA - Criminal Justice
Ferris State University
Big Rapids, MI01-2018
Associate of Arts - undefined
Wayne Community College
Detroit, MI01-2016
Skills
- Microsoft Office
- Peachtree/Dynamics Accounting
- HMIS Service Point/LINK Software
- Oracle/NEOGOV/EnQuesta/UltiPro
- Legal Writing/Legal Research/SHRMM/Cherwell
Certification
- Michigan Notary Public
- Signing Agent
Timeline
Human Resources Generalist
Detroit Water & Sewerage Department
10.2022 - Current
Poll Worker/Processor
City of Detroit Elections Department
09.2020 - 11.2020
Executive Secretary & Paralegal/Public Affairs/General Counsel
Detroit Water & Sewerage Department
10.2019 - 10.2022
Bookkeeper/ HCV Case Manager
Southwest Counseling Solutions
10.2012 - 10.2019
Office Manager/ Tax Advisor
H&R Block
12.2005 - 12.2018
Legal Secretary/Paralegal/Office Manager
Edmund Maciorowski, P.C.
11.2005 - 12.2016
Associate of Arts - undefined
Wayne Community College
BA - Criminal Justice
Ferris State University