Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Dakeldrick Cartwright

Texarkana,TX

Summary

Professional hospitality worker with extensive experience in delivering high-quality service in busy dining settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.

Experienced with managing tables and providing top-notch service to guests in fast-paced environments. Utilizes excellent communication skills to collaborate with team members and create welcoming atmosphere. Track record of maintaining high standards of cleanliness and efficiency, ensuring positive dining experience for all patrons.

Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Banquet Setup/Server

Hilton Garden Inn
Texarkana, TX
03.2026 - Current

Prepares meeting & event spaces by arranging tables, chairs, & AV equipment according to Banquet Event Orders (BEOs).

Key responsibilities include:

  • Maintaining cleanliness in function areas
  • Managing inventory
  • Providing courteous service to guests to ensure successful, high-quality events.
  • Improved dining experience by providing prompt, attentive service to guests.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Developed strong rapport with repeat guests, enhancing overall dining experience.
  • Trained and mentored new staff on menu knowledge and service standards.

Merchandise and Stocking Associate

Sam's Club
Texarkana, TX
06.2025 - 02.2026

Responsible for keeping the sales floor stocked & organized to ensure members can easily find what they need. This involves tasks like unloading trucks, stocking shelves, maintaining displays, & providing customer service. The role requires physical stamina, adaptability, & strong teamwork skills.

Key responsibilities include:

  • Managed inventory organization to optimize product accessibility and store layout.
  • Executed replenishment of stock to maintain optimal inventory levels across departments.
  • Collaborated with team members to enhance workflow efficiency during peak hours.
  • Conducted regular audits of stock levels, identifying discrepancies for timely resolution.
  • Led initiatives for waste reduction by implementing FIFO (First In, First Out) practices.
  • Enhanced store organization by accurately stocking shelves and maintaining inventory control.
  • Answered customer questions and provided detailed product information.
  • Stocked designated items on shelves, end caps and displays.

Lumber and Building Material Associate

Lowe's Home Improvement
Texarkana, TX
09.2025 - 01.2026

Manages the building materials department by assisting customers with product selection, cutting lumber, and loading heavy materials.

Key responsibilities include:

  • Operated forklifts to transport lumber efficiently within warehouse environment.
  • Assisted customers in selecting appropriate lumber products based on project requirements.
  • Maintained organized inventory of lumber supplies, facilitating quick access for customers and staff.
  • Managed inventory levels to optimize stock availability and prevent shortages.
  • Moved bulk customer orders with safe operation of forklifts.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Monitored customers for signs of security concerns and escalated issues to management.

Assistant Manager

Chicken Express
Texarkana, AR
06.2018 - 06.2025

Required to watch over staff (day/night employees & cooks) & make sure that the task at hand was completed thoroughly. The assistant is to report to the General Manager or Supervisor about any task that is out of their reach.

Key responsibilities include:

  • Supervised daily operations to ensure efficient workflow and exceptional customer service.
  • Trained and mentored new staff on best practices and restaurant policies.
  • Coordinated staff schedules to optimize labor resources and minimize overtime costs.
  • Assisted in creating marketing strategies to promote seasonal menu items and increase sales.
  • Identified team weak points and implemented corrective actions to resolve concerns.
  • Maintained compliance with health and safety regulations, ensuring safe dining environment for customers and staff.
  • Oversaw food preparation and monitored safety protocols.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
  • Delivered exceptional customer service, resolving inquiries and enhancing guest satisfaction.
  • Managed order processing using point-of-sale systems to ensure accurate transactions.
  • Collaborated with kitchen staff to expedite food delivery during peak hours, improving service speed.

Sales Associate

Dollar General
Wake Village, TX
09.2016 - 07.2017

Tasked with making sure the customers were taken care of & during down times, stocking up inventory.

Key responsibilities include:

  • Operated cash register, processing transactions accurately while maintaining customer service standards.
  • Assisted customers in locating products and addressing inquiries to enhance shopping experience.
  • Managed inventory levels, ensuring stock availability and organization for efficient sales operations.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.

Sandwich Artist

Subway
Wake Village, TX
06.2015 - 04.2016

Tasked with preparing a customer's order with the upmost care & satisfaction. They also were in charge of completing the transaction of said customer & making sure their work station as well as the dining area.

Key responsibilities include:

  • Crafted high-quality sandwiches while adhering to food safety standards.
  • Delivered excellent customer service, ensuring a positive dining experience.
  • Operated kitchen equipment efficiently, maintaining cleanliness and organization.
  • Trained new staff on sandwich preparation techniques and company policies.
  • Managed inventory levels, reducing waste through efficient stock rotation practices.
  • Greeted guests, promoted specials, and took orders.
  • Kept workplace clean and organized in line with restaurant policies.

Education

High School Diploma -

Texas High School
Texarkana, TX
05-2017

Skills

  • Stocking
  • Attention to detail
  • Organizational skills
  • Sales
  • Management
  • Leadership
  • Exceptional customer service
  • Strong work ethic
  • Reliability
  • Cool under pressure
  • Problem-solving
  • Team leadership
  • Cash handling
  • Guest engagement
  • Team collaboration
  • Multitasking

Certification

  • Driver's License
  • TABC Certificate
  • Food Handler Certificate
  • National Career Readiness Certificate (NCRC)

Timeline

Banquet Setup/Server

Hilton Garden Inn
03.2026 - Current

Lumber and Building Material Associate

Lowe's Home Improvement
09.2025 - 01.2026

Merchandise and Stocking Associate

Sam's Club
06.2025 - 02.2026

Assistant Manager

Chicken Express
06.2018 - 06.2025

Sales Associate

Dollar General
09.2016 - 07.2017

Sandwich Artist

Subway
06.2015 - 04.2016

High School Diploma -

Texas High School