Dakeryia Turner
Tampa,FL
Summary
Highly skilled Property Desk Adjuster and Remote Property Underwriter Adjuster with 8 years of experience in assessing property insurance claims and underwriting risks. Adept at handling remote work environments with strong expertise in risk evaluation,policy analysis, and client communication. Proficient in using various insurance software and tools to enhance workflow and ensure compliance with industry standards.
6-20 All Lines Adjuster
License States: Florida, Texas, Georgia, South Carolina, North Carolina, Louisiana, Michigan
Overview
14
14
years of professional experience
Work History
Complex Property Claims Adjuster
Compass Claims
Remote , FL
05.2021 - 05.2024
- Handle personal lines first party property daily claims involving homeowner property, contents, loss assessments, and additional living expense.
- Created large loss reports which were submitted to the carriers with settlement recommendations.
- Provided scope of building losses including on-site inspections written Xactimate repair estimates; inventory and validated complete Contents loss; evaluate losses to secure appropriate experts needed to secure agreed prices with contractors.
- Responsible for the investigation,documentation, evaluation, negotiation and settling fast track to moderately complex property,contents and additional living expenses arising from daily claims, catastrophe or severe weather events.
- Worked with insured, public adjusters, law firms external business partners regarding the handling and/or disposition of claims and other issues.
Property Underwriter Adjuster
Alacrity Services
Allen, TX
02.2016 - 04.2021
- Evaluated claims data from reinsured in order to make informed decisions about future premiums.
- Advised clients on policy changes, additional coverage, endorsements and exclusions as necessary.
- Developed underwriting strategies to ensure company profitability while meeting customer needs.
- Utilize underwriting software to process applications, analyze data, and generate reports.
- Implement risk management strategies to mitigate potential losses and enhance underwriting efficiency.
- Assisted in the development of training materials regarding underwriting processes, policies and procedures.
- Identified areas of potential losses due to lack of coverage or inadequate limits of liability.
Claims Assistant
Qa Claims
Tampa, FL
01.2014 - 01.2016
- Worked as a residential property claims assistant, specializing in file review and quality assurance for property insurance claims
- Assisted senior adjusters by reviewing their estimates and checking over their work to ensure accuracy and consistency with company guidelines and industry standards.
- Collaborated with adjusters to correct discrepancies, improving the quality of claim files and supporting efficient claims processing.
- Maintained up-to date knowledge of industry regulations and best practices to ensure the company's adherence to compliance standards.
Claims Assistant-Residential Water Mitigation
Colonial Claims
Tampa, FL
02.2010 - 12.2013
- Served as a claims assistant for a water mitigation company, working with field technicians to assess and document water damage, including pipe bursts, roof leaks, and interior water damage.
- Gained hands-on experience in the field, inspecting residential properties for water-related damage and assisting in creating accurate estimates in xactimate.
- Developed strong technical skills by working with industry-standard software and gained practical knowledge of water mitigation and property restoration.
- Begin this role as a first job out of high school, demonstrating a commitment to learning and growth within the insurance and restoration industry.
- Performed quality control checks on completed files prior to final submission for payment authorization purposes.
Education
Associates Degree - Health Science
Hillsborough Community College
08.2022
Claims Adjuster - 6-20 All Lines Adjuster
Pensacola State College
Pensacola, FL05-2017
Armwood High School
06.2009
Skills
- Skills & Competencies
- Experience with claims management software(Guidewire,Xactimate,Xactanalysis,Claims Pro,Symbility,VPN)
- Property insurance underwriting
- Risk Assessment and management
- Microsoft Office software
- Data Entry
- Claims processing
- Policy Interpretation
- Claims Investigation
- Property Damage Assessment
- Excel
- Analytical-minded
- Property Inspection
- Settlement Negotiations
- Writing Estimates
- Mitigation
Timeline
Complex Property Claims Adjuster
Compass Claims
05.2021 - 05.2024
Property Underwriter Adjuster
Alacrity Services
02.2016 - 04.2021
Claims Assistant
Qa Claims
01.2014 - 01.2016
Claims Assistant-Residential Water Mitigation
Colonial Claims
02.2010 - 12.2013
Associates Degree - Health Science
Hillsborough Community College
Claims Adjuster - 6-20 All Lines Adjuster
Pensacola State College
Armwood High School
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