Dakota Allford
Tacoma,WA
Summary
Professional retail expert with comprehensive experience in driving sales and enhancing customer satisfaction. Demonstrates strong focus on team collaboration and adapting to changing needs. Skilled in inventory management, customer service, and merchandising. Known for reliability and achieving measurable results in fast-paced retail environment.
Experienced with managing retail sales operations and leading teams to success. Utilizes strong customer service skills to foster positive shopping experiences. Knowledge of inventory control and sales strategies.
Overview
4
4
years of professional experience
Work History
Lead Retail Sales Associate
Higher Up Smoke Shop
09.2023 - 07.2024
- Handled cash register operations accurately, processing transactions efficiently while adhering to company policies.
- Boosted sales performance with persuasive communication skills and extensive product knowledge.
- Ensured a welcoming store atmosphere, maintaining cleanliness standards and promptly addressing any customer concerns.
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Completed thorough opening/closing procedures each day without supervision, ensuring a secure and orderly store environment.
- Provided excellent customer service to cultivate loyalty and satisfaction.
Esthetician
Spa Zen Aura
05.2023 - 08.2023
- Educated clients on proper skincare routine maintenance and guided them in selecting appropriate home care products.
- Maintained strict sanitation protocols to ensure a clean and safe environment for both staff and clients.
- Performed various facial treatments for optimal skin health, including microdermabrasion, chemical peels, and LED therapy.
- Established long-lasting relationships with clients by providing personalized care and consistently delivering outstanding results.
Kitchen Lead
Raising Cane's Restaurants
01.2020 - 07.2022
- Maintained high standards of cleanliness and sanitation by implementing strict kitchen cleaning routines.
- Fostered a positive work environment, promoting teamwork and open communication among kitchen staff.
- Coordinated with front-of-house staff to ensure seamless communication between the kitchen and dining area.
- Implemented health and safety protocols to maintain compliance with local regulations and industry best practices.
- Mentored junior team members, providing guidance on best practices in cooking techniques, plating, and presentation.
Education
No Degree - Esthetician
Dolly Monroe Beauty Academy
Tampa, FL04-2023
Skills
- Client Engagement Strategies
- Retail Store Operations
- Scheduling coordination
- Policy enforcement
- Employee coaching
- Teamwork and collaboration
- Customer service
- Problem-solving
- Honest and dependable
- Reliable and responsible
- Strong communication and interpersonal skills
- Team leadership
Timeline
Lead Retail Sales Associate
Higher Up Smoke Shop
09.2023 - 07.2024
Esthetician
Spa Zen Aura
05.2023 - 08.2023
Kitchen Lead
Raising Cane's Restaurants
01.2020 - 07.2022
No Degree - Esthetician
Dolly Monroe Beauty Academy
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