Dakota Baker
Palm Coast,Florida
Summary
Dynamic worker with a strong work ethic and exceptional people skills gathered from 3+ years of a customer service job focus. Known for cultivating warm guest relationships and enhancing satisfaction through personalized service. Proficient in cash handling and team collaboration, consistently ensuring a seamless guest experience while adhering to cleanliness standards. CPR/BLS/AED certified.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Server
Soda Waves
Ormond Beach, FL
01.2025 - Current
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Maintained high standards of personal appearance and hygiene, reflecting positively on establishment.
- Managed inventory of dining supplies to prevent shortages during service.
Server
Jeremiah’s Italian Ice
Palm Coast, FL
05.2023 - 12.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Education
Flagler Palm Coast High School
Palm Coast, FL05.2025
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Memory retention
- Cleanliness standards
- Team collaboration
- Shift management
- Positive guest interactions
- Team member support
- Calm demeanor
- CPR/BLS/AED certified
Certification
•CPR/AED/BLS
•CMAA
•PCT (expected 4/08/25)
Timeline
Server
Soda Waves
01.2025 - Current
Server
Jeremiah’s Italian Ice
05.2023 - 12.2024
Flagler Palm Coast High School