Dakota Barnes
Picayune,MS
Overview
5
5
years of professional experience
Work History
Customer Service Representative
The Home Depot Store Support Center
01.2022 - Current
- Assisted customers with inquiries and provided product information.
- Learned and navigated customer service software to track interactions.
- Resolved customer issues promptly, ensuring satisfaction and retention.
- Collaborated with team members to enhance service delivery processes.
- Developed knowledge of company policies to provide accurate assistance.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Sales Associate
Loves Travel Stop
01.2025 - 05.2025
- Assisted customers in product selection, enhancing overall shopping experience.
- Maintained accurate inventory records, ensuring stock availability and organization.
- Collaborated with team members to achieve sales targets and promote specials.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times.
Server
Southern Char Steak House
10.2022 - 02.2023
- Engaged with guests to provide outstanding customer service and enhance overall dining satisfaction.
- Accurately presented specials and recommendations to assist in informed menu choices.
- Ensured cleanliness and organization of tables, contributing to a welcoming environment for patrons.
- Minimized customer wait times by processing orders efficiently with point-of-sale systems.
Pre School Teacher
Kids Club Day Care Center & Pre-school
05.2020 - 08.2020
- Developed and implemented engaging lesson plans to promote children's cognitive and social skills.
- Fostered a nurturing environment that supported emotional development and positive behavior among preschoolers.
- Collaborated with parents to communicate children's progress and address developmental concerns effectively.
- Organized age-appropriate activities to enhance learning through play and exploration.
Timeline
Sales Associate
Loves Travel Stop
01.2025 - 05.2025
Server
Southern Char Steak House
10.2022 - 02.2023
Customer Service Representative
The Home Depot Store Support Center
01.2022 - Current
Pre School Teacher
Kids Club Day Care Center & Pre-school
05.2020 - 08.2020
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