Dakota Branum
Summary
Board-certified Pharmacy Technician excited to bring several years of experience to growing team. Well-versed in all elements of medication dispensing, regulatory compliance, and drug inventory control. Highly proficient in building lasting relationships with patients and customers.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Sr. CPhT
Walgreens
MURFREESBORO
10.2021 - Current
- Managed medication dispensing processes for diverse patient needs.
- Assisted pharmacists in reviewing prescriptions for accuracy and safety.
- Trained and mentored new pharmacy technicians on workflow procedures.
- Maintained inventory levels by tracking medication supplies and orders.
- Provided excellent customer service to patients and healthcare providers.
- Ensured compliance with pharmacy regulations and safety protocols.
- Utilized pharmacy software systems to streamline prescription processing.
- Collaborated with healthcare team to optimize patient medication management.
- Managed workflow within the pharmacy department while adhering to all state regulations.
- Maintained accurate records and inventory of pharmaceuticals, supplies, and equipment.
- Monitored expiration dates on medications in order to maintain product integrity.
- Managed inventories, rotated stock, removed expired, or damaged drug products and resolved discrepancies in drug counts.
- Received and verified daily incoming drug inventories, reported discrepancies, and logged items into inventory system.
- Transmitted claims to insurance companies for payment and reconciled EOBs.
- Trained new employees on pharmacy operations, policies, procedures, and safety protocols.
- Compounded and dispensed medications according to physician orders.
- Resolved billing issues with insurance companies or other third-party payers.
- Ordered prescription refills as requested by physicians or authorized personnel.
- Consulted with customers via telephone or in-person to assist with navigating pharmacy systems and completing requests.
Education
La Vergne High School
La Vergne, TNSkills
- Medication dispensing
- Prescription verification
- Inventory management
- Pharmacy software use
- Customer relationship management
- Compounding medications
- Claims processing
- Workflow optimization
- Team training
- Problem solving
- Attention to detail
- Effective communication
- Time management
- Conflict resolution
- Drug storage procedures
- Maintaining records
- Drug classification
- Troubleshooting malfunctioning equipment
- Filling prescriptions precisely
- Team collaboration
- Inventory supply monitoring
- Point of sale systems proficiency
- Pharmacy equipment use
- Insurance billing
- Immunization administration
Certification
- PTCB certified
- CPR certified
- Immunization certified
Timeline
Sr. CPhT
Walgreens
10.2021 - Current
La Vergne High School