J'Lisa Thomas
Kissimmee,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Pharmacy Technician II (CPht)
HCA Florida Poinciana Hospital
11.2021 - Current
- Stocked (Pyxis), labeled, and inventoried medication to keep accurate records.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Counted, measured, and compounded medications following standard procedures.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Answered incoming phone calls and addressed questions from healthcare providers.
Registered Pharmacy Technician
Walgreens
02.2020 - 06.2022
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Entered and processed patients' prescriptions into internal system.
- Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products.
- Set up and modified patient profiles to include current medications and insurance details.
- Resolved third-party billing, computer system and customer service issues.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Counted and labeled prescriptions with correct item and quantity.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Collected co-payments or full payments from customers.
Certified Pharmacy Technician
AllianceRx Walgreens Prime
10.2018 - 01.2019
- Adhered to company policies and scripts to consistently achieve call-time and quality standards.
- Learned and maintained in-depth understanding of product and service information to offer knowledgeable and educated responses to diverse customer questions.
- Attended telephone skills and program information training sessions to boost aptitude.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Exhibited high energy and professionalism when dealing with clients and staff.
Pharmacy Technician
AHF Pharmacy
09.2018 - 10.2018
- Entered and processed patients' prescriptions into internal system.
- Counted and labeled prescriptions with correct item and quantity.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Collected co-payments or full payments from customers.
Certified Pharmacy Technician
Memorial Hospital Outpatient Pharmacy
09.2017 - 08.2018
- Bedside deliveries
- Staging (medical prep)
- Provides exceptional customer service and reception skills (answer phones, etc.)
Pharmacy Technician Intern
Walgreens Pharmacy
10.2016 - 02.2017
- Worked in a busy facility and gained hands-on knowledge of retail pharmacy operations
- Provided friendly customer service that helped retain customers
- Efficiently dispensed drugs intended for outpatients.
Education
Jacksonville Job Corps
Jacksonville, FLSalTech Charter High School
Jacksonville, FLSkills
- Drug Inventory Management
- Supply Restocking
- Workflow Optimization
- Medication Dispensing
- Confidentiality and HIPAA
- Team Collaboration
- Problem-Solving Skills
- Aseptic Techniques
- Manual and Automated Medication Dispensing
- Receiving Incoming Supplies
- Medication Labels
- Intravenous Admixture Preparation
Certification
Florida Department of Health Pharmacy Technician Registration #RPT71353 EXP:12/22
CPR/BLS Certified June 2018
Adaptable to change in environment and practices
ExCPT #E6H8R7B4 Certified 05/08/2022
HIPAA Certified
Strong organizational and time management skills
can type 68wpm as per keyhero.com
Additional Information
- Willing to relocate: Anywhere, Authorized to work in the US for any employer
Timeline
Pharmacy Technician II (CPht)
HCA Florida Poinciana Hospital
11.2021 - Current
Registered Pharmacy Technician
Walgreens
02.2020 - 06.2022
Certified Pharmacy Technician
AllianceRx Walgreens Prime
10.2018 - 01.2019
Pharmacy Technician
AHF Pharmacy
09.2018 - 10.2018
Certified Pharmacy Technician
Memorial Hospital Outpatient Pharmacy
09.2017 - 08.2018
Pharmacy Technician Intern
Walgreens Pharmacy
10.2016 - 02.2017
Jacksonville Job Corps
SalTech Charter High School
Florida Department of Health Pharmacy Technician Registration #RPT71353 EXP:12/22
CPR/BLS Certified June 2018
Adaptable to change in environment and practices
ExCPT #E6H8R7B4 Certified 05/08/2022
HIPAA Certified
Strong organizational and time management skills
can type 68wpm as per keyhero.com
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