Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Dakota Costict

Summary

Customer-oriented Certified Pharmacy Technician bringing 12 years of experience and a strong background in management and comprehension pharmacy related software. Expert in accurately filling orders, maintaining confidential records and supporting quality improvement and procedure changes.

Familiar with protocols for obtaining and maintaining a Certified Pharmacy Technician license state wide and national which can translate to the ability to obtain and keep other certifications. Excellent customer service skills, sound judgement and demonstrated understanding of operations.

Organized and respectful professional maintains flexible schedule and adapts to unique business and customer needs. In-depth knowledge of medical terminology, pharmaceutical storage and inventory management.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level tech position. Ready to help team achieve company goals.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Lead Pharmacy Technician

CVS Pharmacy
Houston, TX
08.2019 - Current
  • Stocked, labeled and inventoried medication to keep accurate records.
  • Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
  • Set up and modified patient profiles in RxConnect to include current information such as medications and insurance details.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
  • Reviewed and verified customer information and insurance provider information.
  • Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
  • Resolved non-routine issues like third-party billing, computer system and customer service issues.
  • Restocked automated medication dispensing equipment.
  • Coordinated verification and filling of more than 500 daily prescriptions in high-volume community pharmacy environment.
  • Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
  • Generated prescription labels using RxConnect, verifying accuracy of patient and medication information.
  • Led team of 8 in assisting the pharmacists with pharmacy management while maintaining the work schedule for the entire pharmacy.

Pharmacy Technician

CVS Pharmacy
Lubbock, TX
08.2017 - 08.2019
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
  • Counted and labeled prescriptions with correct item and quantity.
  • Stocked, labeled and inventoried medication to keep accurate records.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
  • Supervised five pharmacy technicians and coordinated day-to-day assignments.

Pharmacy Technician

CVS Pharmacy
Slidell, LA
08.2010 - 08.2017
  • Prepared intravenous solutions, admixtures, respiratory drugs and other solutions using aseptic techniques.
  • Coordinated with insurance representatives to process claims and calculate correct co-pay information for patients.
  • Prepared bills for insurance companies and submitted required paperwork.
  • Counted, measured and compounded medications following standard procedures.
  • Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
  • Communicated with prescribers to verify medication dosages, refill authorizations and patient information.

Education

Bachelor of Science - Computer Science

University of Houston
Houston, TX
05.2024

Bachelor of Arts - History

University of Houston
Houston, TX
05.2024

Skills

  • Product and Service Merchandising
  • Drug Compatibility Software
  • Critical Thinking
  • Mathematical Aptitude
  • Technician Assistance
  • Inventory Purchasing
  • Pharmacy Management Software
  • Supervising Technicians
  • Answering and Routing Calls
  • Equipment Cleaning and Maintenance
  • Storage Maintenance and Security
  • Chemical Handling

Certification

  • CPhT - Certified Pharmacy Technician
  • Red Cross Certified Immunizer

Timeline

Lead Pharmacy Technician

CVS Pharmacy
08.2019 - Current

Pharmacy Technician

CVS Pharmacy
08.2017 - 08.2019

Pharmacy Technician

CVS Pharmacy
08.2010 - 08.2017

Bachelor of Science - Computer Science

University of Houston

Bachelor of Arts - History

University of Houston
Dakota Costict