Dakota Ellis
Summary
Knowledgeable and dedicated employee who will show up and pay attention to detail. Experienced in management, housekeeping and customer service.
Overview
2
2
years of professional experience
Work History
Shift Manager
McAlister's Deli
Twin Falls
06.2025 - 11.2025
- Managed tills and cash outs during shifts
- Supervised team members
- Trained new employees on customer service
- Resolving escalated customer service issues
- Monitored presentation of the food coming out
- Organized and stocked supplies and ingredients to ensure availability for service.
- Served meals to customers in a friendly manner
- Operated cash register
- Performed variety of duties related to food service
Housekeeper
ABM Industries
Twin Falls
10.2024 - 06.2025
- Cleaned/ sanitized rooms and common areas daily
- Cleaned bathrooms, including toilets, tubs, showers and sinks
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces
- Operated cleaning machinery following safety protocols
- Used cleaning chemicals following proper guidelines
- Emptied trash throughout the property
- Maintained and organized cleaning supplies
Call Center Representative
Kickback Rewards Systems - Loyalty Marketing & Gift Card Services
Twin Falls
12.2023 - 04.2024
- Answered incoming calls quickly and efficiently
- Assisted customers with questions or complaints
- Updated customer accounts, addresses and contact information
- Computer knowledge and data entering
Education
GED
Twin Falls, IDSkills
- Inventory management
- Cash handling
- Opening and closing procedures
- Cleaning procedures
- Time management
- Multitasking and organization
- Employee training
- Team leadership
- Flexible schedule
- Customer service
Accomplishments
- I was in Leadership at Magic Valley High School
- I earned Honor Roll in High School
Timeline
Shift Manager
McAlister's Deli
06.2025 - 11.2025
Housekeeper
ABM Industries
10.2024 - 06.2025
Call Center Representative
Kickback Rewards Systems - Loyalty Marketing & Gift Card Services
12.2023 - 04.2024
GED