Dakota Crick
Oregon,US
Summary
With a proven record of exceptional time management, customer service, prioritization, and work ethic, my skills have consistently been acknowledged and commended. My ability to efficiently manage multiple tasks and meet deadlines is well-regarded. Providing top-notch customer service, I ensure client satisfaction and forge strong relationships. . Moreover, my strong work ethic drives me to consistently exceed expectations.
Overview
3
3
years of professional experience
Work History
Receptionist
Baumann Ford Oregon
10.2021 - 03.2022
- Provided product expertise by demonstrating features, answering questions, and redirecting objections to emphasize positive
- Work in Microsoft, excel
- Exhibited exceptional customer service skills when greeting visitors at reception desk; quickly assessing needs while maintaining professionalism under pressure.
- Enhanced system performance with thorough data analysis and identification of areas for improvement.
Surgical Technician
Midwest Eye Consultants
04.2022 - 02.2023
- Certified that equipment and supplies were properly maintained for quality patient care and safety
- Work in computer programs such as excel
- Administered job knowledge assessments and competency testing for certification-level training
- Assisted doctors with non-invasive procedures and surgeries.
Remote Quality Assurance
Teleperformance USA
04.2023 - Current
- Mentored and coached team members on QA topics and strategies.
- Reported progress through excel, test metrics and results to project stakeholders.
- Ensured customer satisfaction by verifying that products met specifications and functioned as intended before release.
- Taking inbound and outbound calls. Insuring the best customer service we provide
Education
Diploma -
Clay High School
Oregon, OH06.2021
Skills
- Customer service
- Organization
- Project management
- Microsoft Excel expertise
Timeline
Remote Quality Assurance
Teleperformance USA
04.2023 - Current
Surgical Technician
Midwest Eye Consultants
04.2022 - 02.2023
Receptionist
Baumann Ford Oregon
10.2021 - 03.2022
Diploma -
Clay High School
Similar Profiles
William Barwiler IIWilliam Barwiler II
Automotive Sales Consultant at Baumann Ford Oregon/Mathews Ford OregonAutomotive Sales Consultant at Baumann Ford Oregon/Mathews Ford Oregon
Adrian SmithAdrian Smith
Parts Specialist at Baumann Ford OregonParts Specialist at Baumann Ford Oregon
Dan VasquezDan Vasquez
Automotive Refinish Technician/Body Shop Technician at Baumann FordAutomotive Refinish Technician/Body Shop Technician at Baumann Ford
Hannah BerningHannah Berning
Lead Banquet Server & Coordinator at Maumee Bay State Park LodgeLead Banquet Server & Coordinator at Maumee Bay State Park Lodge
Chantelle SimsChantelle Sims
Manufacturing Program Manager at Speed Metal Fabrication, Inc.Manufacturing Program Manager at Speed Metal Fabrication, Inc.