Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
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Dakota Curlett

Newark,DE

Summary

Motivated individual offers strong work ethic and punctuality. Uses organizational and team collaboration skills to improve processes. Professional with solid experience and well-prepared for academic endeavors. Demonstrated ability to collaborate effectively within diverse teams and adapt to changing needs seamlessly. Skilled in research, time management, and critical thinking, with strong focus on achieving measurable results. Reliable and driven, bringing proactive approach to all tasks and responsibilities.

Overview

3
3
years of professional experience

Work History

Server

Texas Roadhouse
06.2024 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.

Customer Service Associate

Kohl's
09.2022 - 06.2024
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
  • Maintained a high level of product knowledge, providing accurate information to customers.
  • Enhanced customer satisfaction by effectively addressing inquiries and resolving issues.

Busser/Food Runner

Bayard House
06.2022 - 09.2022
  • Bus tables, clean bathrooms, wash dishes, rub food, clean floors, sweep floors, take out trash
  • Earned raise 2 weeks into the job
  • Liked by managers and others
  • Always did more than expected

Busser/Food Runner

Texas Roadhouse
06.2021 - 05.2022
  • Reset and cleaned tables quickly to prepare for new customers.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
  • Trained new staff in bussing and cleaning procedures.
  • Enhanced customer satisfaction by maintaining a clean and organized dining area.

Education

Associates Degree - Art

University of Delaware
Newark, DE

High School Diploma -

Newark Charter School
Newark, DE
05.2023

Skills

  • Math
  • Cash Handling
  • Biotechnology
  • Hand tools
  • Computer Skills
  • Learning technology
  • Food Service
  • Busser
  • Strong Work Ethic
  • Exceptional customer service
  • Guest Engagement
  • Hospitality service expertise

Personal Information

Work Permit: Authorized to work in the US for any employer

Timeline

Server

Texas Roadhouse
06.2024 - Current

Customer Service Associate

Kohl's
09.2022 - 06.2024

Busser/Food Runner

Bayard House
06.2022 - 09.2022

Busser/Food Runner

Texas Roadhouse
06.2021 - 05.2022

Associates Degree - Art

University of Delaware

High School Diploma -

Newark Charter School

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Dakota Curlett