Dakota Dunn
Sanford,NC
Summary
Dedicated Automotive Technician with a strong work ethic and attention to detail. Very experienced in engine repair and diagnostics, enhancing vehicle performance through effective troubleshooting. Proven ability to foster customer relationships, leading to increased satisfaction and repeat business. Skilled in parts replacement and system repairs, ensuring high-quality service delivery.
Overview
8
8
years of professional experience
Work History
Automotive Technician
Crossroads Automotive
04.2025 - 10.2025
- Diagnosed automotive issues using diagnostic tools and software to ensure accurate repairs.
- Performed routine maintenance tasks including oil changes, tire rotations, and brake inspections.
- Assisted in troubleshooting mechanical systems to enhance vehicle performance.
- Collaborated with senior technicians to learn advanced repair techniques and improve skill set.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Changed, rotated, and balanced tires on different types of vehicles.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Used specialized tools to detect leaks in gas and refrigerant systems.
- Analyzed and located malfunctions in brakes, motors, switches, and control systems.
- Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.
- Documented repair processes and outcomes in compliance with company standards for quality assurance.
Automotive Technician
Intergrated Automotive
11.2020 - 04.2025
- Assisted in troubleshooting electrical and mechanical systems to enhance vehicle performance.
- Maintained clean work environment adhering to safety protocols and best practices.
- Interacted with customers to explain services performed and recommend future maintenance needs.
- Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Improved vehicle performance by conducting thorough diagnostic tests and repairing or replacing faulty components.
- Increased workshop efficiency by effectively organizing tools, equipment, and workspace for easy access during repairs.
- Completed customer orders and warranty services according to manufacturer specifications.
- Delivered superior results under tight deadlines, managing multiple concurrent projects without compromising quality or attention to detail.
- Maintained accurate records of time and materials required to perform repairs and service.
- Tested newly installed equipment to determine proper functionality and compliance with regulations.
- Contributed to business growth through exceptional customer service, leading to increased repeat clientele and positive word-of-mouth referrals.
- Enhanced vehicle performance by conducting detailed diagnostic procedures.
- Improved customer satisfaction by providing precise and timely repair updates.
- Delivered detailed explanations of repair processes, increasing customer trust and satisfaction.
- Facilitated team training sessions, enhancing overall skill sets in emerging automotive technologies.
- Fostered positive relationships with parts suppliers, ensuring cost-effective procurement.
- Increased workshop efficiency with organization of tools and equipment.
- Customized vehicles to owner specifications, enhancing driving experience.
- Repaired and replaced worn and damaged components.
- Repaired brake, exhaust, electrical and other systems for domestic automotive brands.
- Analyzed vehicle data using advanced diagnostic equipment.
- Investigated customer complaints to identify cause of malfunctions.
- Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
- Coordinated with parts department to determine availability of necessary components.
- Tore down, repaired and rebuilt faulty assemblies such as power systems, steering systems and linkages.
- Tuned automotive systems and components to optimize functionality and prolong life of each piece.
- Performed routine maintenance tasks including oil changes, tire rotations, and brake inspections.
- Collaborated with senior technicians to learn advanced repair techniques and improve skill set.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Changed, rotated, and balanced tires on different types of vehicles.
- Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.
- Analyzed and located malfunctions in brakes, motors, switches, and control systems.
- Used specialized tools to detect leaks in gas and refrigerant systems.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
Automotive Technician
JT Auto Service And Repair
02.2018 - 11.2020
- Performed safety and emissions inspections.
- Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
- Assisted in selection of quality parts and supplies, ensuring repair durability.
- Conducted routine maintenance checks for improved vehicle safety and longevity.
- Maintained up-to-date knowledge of automotive industry standards and practices.
- Inspected damaged vehicles to estimate repair labor cost and required parts expense.
- Collaborated with senior technicians to learn advanced repair techniques and improve skill set.
Education
High School Diploma -
Western Harnett High School
Lillington, NC05-2012
Skills
- Strong work ethic
- Attention to detail
- Engine repair
- Problem-solving
- Valid Driver's license
- Hand and power tools
- Parts replacement
- Brake systems
- Steering systems
- Suspension systems
- Tire services
- Alignments experience
- System repairs
- Transmissions
- Fuel systems
- Exhaust systems
- Coolant system control
- Installing equipment
- Battery services
- Replacing filters
- Engine rebuilds
- Heating and air conditioning
- Drivetrain repair
- Drivetrain and axle installation
- Wheel alignments
- Emissions control
- Work Planning and Prioritization
- Soldering skills
- Issue resolution
- Bay management
- Multitasking and organization
- Verbal and written communication
Accomplishments
During my time as a automotive tech. I have grown greatly in my skill set and strive to further my knowledge on anything automotive related. I have attended many classes sponsored by local Part suppliers and also attend Vision training academy in 2022, 8 different classes completed while attending.
Languages
English
Native or Bilingual
Timeline
Automotive Technician
Crossroads Automotive
04.2025 - 10.2025
Automotive Technician
Intergrated Automotive
11.2020 - 04.2025
Automotive Technician
JT Auto Service And Repair
02.2018 - 11.2020
High School Diploma -
Western Harnett High School