Dakota Gilliam
Redding,CA
Summary
Dedicated and hard working professional with 5+ years of customer service and cash handling. Proven to excell in fast pace environments and demonstrate my ability to multitask and build friendly relationships with staff and customers.
Overview
8
8
years of professional experience
Work History
Cashier
Shell Gas Station
12.2021 - Current
- Created a checkout process for increased efficiency and reduced waiting times.
- Maintain a clean, well-stocked store environment.
- Resolve customer complaints professionally, leading to improved customer relations and loyalty.
- Maintain a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Greet customers in a positive manner and helping them find specific needs.
Photo Editor/Receptionist
Theresa's Photo And Video
02.2019 - Current
- Answering phones.
- Taking orders and discussing pricing.
- Coming up with creative ideas to ensure a successful outcome.
- Photo editing and cutting.
- Maintain a clean and safe environment.
Cashier/Manager
Chevron Gas Station
01.2018 - 11.2021
- Managed daily bank deposits.
- Responsible for the hiring, training and termination of employees.
- Maintained positive relationships with vendors.
- Managed inventory.
- Wrote invoices and managed payments.
- Handled customer inquires and complaints.
- Maintained cleanliness and safety standards.
Receptionist
Redding Sign & Banner
01.2016 - 02.2017
- Answering phones
- Taking orders
- Worked closely with staff to ensure orders were done as requested.
- Helped with the completion of projects, from cutting to prepping the design and or lettering.
Education
GED -
Shasta Adult School
590 Mary St, Redding, CA, 9600106.2015
Skills
- Customer service
- Multitasking
- Dependable
- Problem solving
- Attention to detail
- Organizational skills
- Professionalism and strong work ethic
- Team player
Timeline
Cashier
Shell Gas Station
12.2021 - Current
Photo Editor/Receptionist
Theresa's Photo And Video
02.2019 - Current
Cashier/Manager
Chevron Gas Station
01.2018 - 11.2021
Receptionist
Redding Sign & Banner
01.2016 - 02.2017
GED -
Shasta Adult School