Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Dakota Giordonello

Dakota Giordonello

East Rockaway

Summary

Dynamic assistant boutique director with a proven track record in driving revenue growth and enhancing team performance. Motivated to maintain client satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Overview

8
8
years of professional experience

Work History

Assistant Boutique Director

David Yurman
Manhasset
02.2022 - Current
  • Received the "highest increase to plan" award in the company in 2023, with an increase of 111%, equating to an additional $1M in revenue.
  • Sold a $100K high jewelry piece to a new client within two months of employment.
  • Became the designated trainer for onboarding assistant directors for the Northeast, including Boston, Tysons, City Center, and NY/NJ Metro.
  • First assistant director to pilot and successfully execute Retail Excellence within the company.
  • Successfully trained all brand ambassadors and staff members and implemented Sales Acceleration (a client centric sales approach), which yielded eight CXG Ambassador and Advocate ratings.
  • Managed daily tasks, such as, sales and KPI reporting, scheduling and monthly brand ambassador touch bases.
  • Mastered back-of-house operations and inventory control management to ensure accuracy and reduce shrink.
  • Implemented an "open door" management style and created a safe and welcoming work environment for all staff members.

Assistant Store Director

Tourneau
Huntington
10.2020 - 02.2022
  • Successfully surpassed corporate-issued sales targets, with a 110% to 120% increase each month.
  • Completed 2021 with a 115% to plan, equating to an additional $1M in revenue.
  • Successfully recruited and onboarded two full-time sales associates within the first two months of employment.
  • Monitored and increased corporate-focused KPIs, including AUR, timepiece protection plan, email capture rate, and net promoter score.
  • Issued monthly goals and kept all brand ambassadors on track to meeting set goals by normalizing in-the-moment coaching and having monthly, formalized touch bases.

Business Manager

Christian Dior
Aventura
05.2019 - 09.2020
  • Reduced brands sales deficit from (56.5%) to (25%) within six months.
  • Developed plans for acquiring new clients, including in-store events, outsourcing, and collaboration with other brands.
  • Facilitated stock management and inventory control by conducting routine audits, and regularly expressed stock concerns to the account executive and buyers.
  • Monitored client preferences to achieve sales increase.

Beauty Analyste

Chanel
Garden City
11.2017 - 04.2019
  • Mastery level of makeup artistry and demonstrated popular trends with use of new product launches.
  • Contributed 25% of stores total revenue as a part-time employee
  • Guest artist at multiple retail door events at Neiman Marcus Westchester, Macys Roosevelt Field and Bloomingdales Walt Whitman.
  • Facilitated the implementation of employee contests to drive sales, hosted master classes within the boutique and issues areas of pride for each team member.
  • Followed the 3-3-3 plan for clienteling post sale ; 3 day thank you, 3 week check in and 3 month introduce new launches.

Education

Bachelor of Science - Speech Pathology And Audiology

Molloy College
Rockville Centre, NY
05-2018

Skills

  • Team leadership
  • Coaching and mentoring
  • Retail excellence
  • Sales strategy
  • Clienteling techniques
  • KPI monitoring
  • Employee onboarding

Affiliations

  • Fragrance enthusiast
  • Freelance makeup artist

Timeline

Assistant Boutique Director

David Yurman
02.2022 - Current

Assistant Store Director

Tourneau
10.2020 - 02.2022

Business Manager

Christian Dior
05.2019 - 09.2020

Beauty Analyste

Chanel
11.2017 - 04.2019

Bachelor of Science - Speech Pathology And Audiology

Molloy College

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