Dakota Hoffer
Travelers Rest,SC
Summary
Experienced in various settings, leveraging honed skills to excel in assigned duties. Keen interest in technological advancement of society, driven to continuously enhance performance in all aspects of work.
Overview
5
5
years of professional experience
Work History
Business Sales Representative
Charter Communications, Spectrum
07.2024 - Current
- Mentored junior representatives on successful selling tactics which resulted in higher overall team performance.
- Negotiated contracts for maximum profitability and long-term partnerships while meeting client objectives.
- Achieved high customer satisfaction ratings with timely follow-up on inquiries, resolving issues, and providing exceptional service.
- Increased sales revenue by building strong relationships with clients and identifying their business needs.
- Improved sales efficiency by collaborating with colleagues in sharing best practices and learning from each other''s experiences.
- Developed new accounts by prospecting, cold calling, and networking within the industry.
Detention Officer
Greenville County Detention Center
10.2023 - Current
- Showed dedication to my multitude of responsibilites to ensure facility security, inmate and officer safety and, the smooth operation of my assigned area
- I responded to inmate altercations and medical emergencies as they happened and provided individual care to inmates as requested
- I operated various legal programs to update paperwork and access policies to incorperate into my daily routine
- I made use of negotiation and IPC skills to diffuse possible situations before they happened
AT&T Field Salesman
Legacy Concepts
07.2023 - 09.2024
- My duties as a AT&T salesman primarily consisted of, Integrating self motivation into my daily routine to furter develop my problem solving and communication skills, as well as properly learning how to de-escalate a situation
- I developed territory management skills, to gather information on how to approach potention clients
- I worked in a team building enviornment, where i helped others further progress their skills in their career
Barista
Starbucks
03.2023 - 07.2023
- In my time at Starbucks I, Provided a friendly and welcoming enviornment to intice customers to engage in conversation to further develop connections to ensure long time sales and loyalty while i prepared their order
- I packaged beverages, food and weighed ground coffee per customers request as well as providing product details and answering other various inquiries they may have had
- I used proper sanitaion equipment to ensure the well being of the facility and, maitained the highest standards of conduct and service to support company reputation
Electronics Associate
Walmart
07.2022 - 11.2022
- In my time working for Walmart I, Zoned and restocked aisles while pulling freight from storage to bring onto the sales floor
- I interacted with a multitude of customers daily ensuring their needs were met
- I worked as a cashier, as well as maintaining proper inventory of the items on floor
- Built aisles to improve profit margins while coordinating where to place product to drive customer engagement
- I worked as an instructor, training on-boarding employees of the daily tasks in the store
Crew Member
McDonalds
11.2019 - 05.2021
- While working at McDonalds I, Primarily worked as a cashier rotating into the kitchen as needed
- I worked daily in a fast-paced customer service enviornment
- Demonstrated expertise in delivering exceptional service, cash handling transactions accuratly, and maintaining a clean and organized work area
- I demonstrated strong communication skills and worked exceptionally well in a team-oriented setting
Education
High School Diploma - General Education
Travelers Rest High School
Travelers Rest, South Carolina06.2022
IT Fundamentals - Cyber Security
Buckeye Hills Career Center
Rio Grande, Ohio11.2021
Skills
- Microsoft Office 365
- Active Directory
- Customer Service
- Interpersonal Communication
- Cyber Security
- Barista Experience
- Sales
- Retail Sales
- Cash Handling
- Food Preparation
- Information Security
- Network Security
Timeline
Business Sales Representative
Charter Communications, Spectrum
07.2024 - Current
Detention Officer
Greenville County Detention Center
10.2023 - Current
AT&T Field Salesman
Legacy Concepts
07.2023 - 09.2024
Barista
Starbucks
03.2023 - 07.2023
Electronics Associate
Walmart
07.2022 - 11.2022
Crew Member
McDonalds
11.2019 - 05.2021
High School Diploma - General Education
Travelers Rest High School
IT Fundamentals - Cyber Security
Buckeye Hills Career Center
Similar Profiles
Haley BowenHaley Bowen
Enterprise Account Manager at Charter Communications, SpectrumEnterprise Account Manager at Charter Communications, Spectrum
Lori Ann UtaLori Ann Uta
Regional Operations Specialist II at Charter Communications, SpectrumRegional Operations Specialist II at Charter Communications, Spectrum
Chelsea BromeyerChelsea Bromeyer
Client Services Manager (CSM) at Charter Communications, SpectrumClient Services Manager (CSM) at Charter Communications, Spectrum