Dakota Horton
Orlando
Summary
Dynamic and compassionate professional with experience at Safari Septic & Home Services and Shaffer Animal Hospital. Excelled in customer service and veterinary terminology, enhancing clinic efficiency and client satisfaction. Demonstrated expertise in office administration and animal care, contributing to positive outcomes and streamlined operations.
Overview
3
3
years of professional experience
Work History
Secretary
Safari Septic & Home Services
04.2024 - Current
- Answered multi-line phone system and enthusiastically greeted callers.
- Entered data into system and updated customer contacts with information to keep records current.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
Vet Technician Assistant
Shaffer Animal Hospital
08.2022 - 01.2024
- Improved clinic efficiency by maintaining clean and organized workspaces for the veterinary team.
- Provided compassionate care to animals, ensuring a positive experience during their visits to the clinic.
- Enhanced patient care by assisting with medical procedures, including administering medications and vaccinations.
- Collaborated with veterinary staff in emergency situations, providing critical support during life-saving interventions.
- Supported veterinarians in conducting diagnostic tests, resulting in accurate diagnoses and effective treatment plans.
Education
Associate of Science -
Valencia College
Orlando, FL05-2026
High School Diploma -
East River High School
Orlando, FL05-2022
Skills
- Customer service
- Verbal and written communication
- Prescription filling
- Office administration
- Veterinary terminology
- Animal behavior
- Medical record-keeping
Timeline
Secretary
Safari Septic & Home Services
04.2024 - Current
Vet Technician Assistant
Shaffer Animal Hospital
08.2022 - 01.2024
Associate of Science -
Valencia College
High School Diploma -
East River High School
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