Summary
Overview
Work History
Education
Skills
Certification
Certified Phlebotomy Extern
Timeline
Generic

Dakota Jackson

Sykesville,MD

Summary

Dedicated and versatile professional with extensive experience in both the food/hospitality and healthcare sectors. Proven ability to deliver exceptional customer service, manage operations efficiently, and support patient care with compassion and attention to detail. Adept at working in fast-paced environments, maintaining high standards of quality, and fostering positive relationships with clients and colleagues. Committed to continuous learning and contributing to team success.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Patient Service Representative

RadNet
Sykesville, MD
07.2024 - 03.2025
  • Patient Services Representative is responsible for greeting in a courteous and professional manner all incoming patients, visitors, physicians, vendors or other individuals
  • This individual collects co-payments, responds to patient questions and concerns, both over telephone and in person. Patient Service Representative is also responsible for all paperwork associated with patient registration.

Dietary Aide

Bon Secours Retreat and Conference Center
Marriottsville, MD
09.2022 - 06.2024
  • As dietary aide, responsibilities include presenting and serving meals to guests as needed and accommodating dietary needs
  • Other duties include maintaining cleanliness in each dining room, greeting guests, prep ingredients, and practicing food safety procedures

Journey Leader

Noodles & Company
Sykesville, MD
09.2020 - 10.2022
  • Help train and mentor incoming employees
  • Aid in completing opening and closing shift tasks when needed whilst keeping kitchen area sanitized and clean.
  • Ensure sanitary needs and requirements were met and maintained.

Education

High School Diploma -

Liberty High School
Sykesville, MD
06-2020

Skills

  • Patient registration
  • Electronic health records
  • Communication skills
  • Customer service
  • Attention to detail
  • Heartsaver CPR AED

Certification

CPR/BLS PROVIDER: 07/01/23-07/01/25

Certified Phlebotomy Technician: 02/16/2025-02/16/2027

Certified Phlebotomy Extern

Devine Family Care Practice 7131 Liberty Road, Gwynn Oak, MD - 03/03/2025-03/21/2025

  • gained hands-on experience performing venom, punctures, and capillary draws on diverse patient populations
  • Collaborated with healthcare professionals to ensure accurate specimen collection
  • Collected, labeled, and processed specimens following proper handling protocols

Timeline

Patient Service Representative

RadNet
07.2024 - 03.2025

Dietary Aide

Bon Secours Retreat and Conference Center
09.2022 - 06.2024

Journey Leader

Noodles & Company
09.2020 - 10.2022

High School Diploma -

Liberty High School

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