Dakota Kehoe-Rivera
Chapel Hill,NC
Summary
Dynamic Shift Supervisor and Coffee Master with proven expertise in managing operations and fostering teamwork. Known for exceptional communication and conflict resolution skills, driving a positive store culture while delivering high-quality customer experiences.
Overview
5
5
years of professional experience
Work History
Shift Supervisor
Starbucks
Chapel Hill, North Carolina
01.2026 - Current
- Managed deployment to enhance speed, quality, and customer connection.
- Supported ordering accuracy by identifying shortages, overstock, and sales trends.
- Partnered with the store manager to support store goals and operational priorities.
- Balanced customer needs, partner support, and operations to optimize daily workflow.
- Fostered positive store culture through respect, accountability, and teamwork initiatives.
- Maintained composure during high-pressure situations and helped the team do the same.
Barista
Starbucks
Naples, Florida
09.2021 - 01.2026
- Promoted coffee knowledge and tastings as Coffee Master, engaging partners and customers.
- Trained new baristas on routines and drink standards, enhancing customer connection.
- Fostered positive store culture through reliability, respect, and accountability.
- Built well-rounded store experience by working in both relationship-driven café locations and high-volume drive-thru stores producing over $111K per week.
Education
Bachelor of Arts - Political Science
University of South Florida
Tampa, FL05-2026
Bachelor of Arts - Managerial Business
University of South Florida
Tampa, FL05-2026
Skills
- Team management
- Leadership
- Organizational skills
- Conflict resolution
- Communication skills
- Resilience
- Initiative
Timeline
Shift Supervisor
Starbucks
01.2026 - Current
Barista
Starbucks
09.2021 - 01.2026
Bachelor of Arts - Political Science
University of South Florida
Bachelor of Arts - Managerial Business
University of South Florida