Dakota Lau
Peosta
Summary
.
Driven Pharmacy Technician with proven track record and success in building strong relationships with patients and clients. Detail-oriented with a commitment to maintaining high-quality assurance and control standards when filling prescriptions.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Infocus Pharmacy
04.2021 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
- Engaged in continuous learning to stay updated on pharmaceutical practices and products.
Pharmacy Technician
Hy-Vee
01.2023 - 05.2023
- Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
- Entered and processed patients' prescriptions into internal system.
- Set up and modified patient profiles to include current medications and insurance details.
Education
Ph.D. - Pharmacy
University of Iowa
Iowa City, IA05-2029
Bachelor of Science - Chemistry
Wartburg College
Waverly, IA05-2025
Skills
- Problem-solving skills
- Team collaboration
- Confidentiality and HIPAA
- Workflow optimization
Certification
Certified Pharmacy Technician
Timeline
Pharmacy Technician
Hy-Vee
01.2023 - 05.2023
Pharmacy Technician
Infocus Pharmacy
04.2021 - Current
Ph.D. - Pharmacy
University of Iowa
Bachelor of Science - Chemistry
Wartburg College
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