Dakota Montgomery
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
1
1
year of professional experience
Work History
Patient Scheduler
Aspen Dental
12.2023 - 03.2024
- Provided compassionate support to patients during their healthcare journey, addressing concerns and answering questions about appointments promptly.
- Demonstrated excellent problem-solving skills when faced with scheduling conflicts or last-minute changes, finding solutions that satisfied both patients and providers alike.
- Enhanced patient satisfaction by efficiently scheduling appointments and managing appointment changes.
- Coordinated with other departments for seamless patient transfers, expediting necessary follow-up appointments.
- Verified insurance coverage and obtained pre-authorizations.
- Handled cancellations professionally, rescheduling patients in a timely manner while minimizing disruptions to daily operations.
Clothing Stylist
Evereve
01.2023 - 05.2023
- Greeted customers with enthusiasm and a helpful attitude.
- Handled resolutions through incoming customer calls and responded to queries about services, sales, and online orders.
- Worked to understand need of customers.
- Received payments, processed purchases and issued receipts.
- Assisted customers in selecting clothing items that suited their body type and lifestyle.
- Identified the latest trends in fashion and advised clients accordingly.
- Kept up-to-date records of purchases made by customers.
Education
High School Diploma -
Penn Foster Career School
Scranton, PA07.2022
Associate of Science - Dental Hygiene
Georgia State University
Atlanta, GA01-2028
Skills
- Styling Experience
- Personal Shopping
- Product Knowledge
- Money Handling
- Math Abilities
- Paperwork Processing
- Research
- Order Fulfillment
- Computer Proficiency
- Store Maintenance
- Proofreading
- Positive and Professional
Education and Training
other,Scranton, PA
Timeline
Patient Scheduler
Aspen Dental
12.2023 - 03.2024
Clothing Stylist
Evereve
01.2023 - 05.2023
High School Diploma -
Penn Foster Career School
Associate of Science - Dental Hygiene
Georgia State University
Similar Profiles
Grant W Sims DDSGrant W Sims DDS
Associate Dentist at Philco Dental Group/Aspen Dental Central ILAssociate Dentist at Philco Dental Group/Aspen Dental Central IL
Shirea Wade`Shirea Wade`
Office Manager at Aspen DentalOffice Manager at Aspen Dental
Shameila JamesShameila James
Remote Scheduling Specialist at Aspen DentalRemote Scheduling Specialist at Aspen Dental