Summary

Overview

Work History

Education

Skills

Timeline

Dakota Reed

Lavaca,AR

Summary

Dynamic Mortgage Sales Assistant at Arvest Bank Group Inc. with expertise in pipeline management and customer service. Successfully expedited loan approvals, enhancing client experiences and contributing to a significant increase in closed loans. Proven ability to collaborate effectively within teams while maintaining meticulous documentation and optimizing workflows for improved efficiency.

Overview

9

9

years of professional experience

Work History

Mortgage Sales Assistant

Arvest Bank Group Inc.

03.2016 - Current

Assisted mortgage sales team in achieving monthly targets by promptly addressing customer inquiries.
Maintained meticulous records of client interactions, facilitating seamless communication among team members.
Prepared marketing materials to attract new customers and promote available mortgage products.
Optimized workflow within the sales team by implementing efficient organization systems and processes.
Expedited loan approval processes for increased efficiency and improved client experiences.
Managed a high volume of incoming calls, emails, and faxes, ensuring prompt attention to all inquiries related to mortgages or loans.
Maintained up-to-date knowledge on various mortgage products offered by the company as well as competitors'' offerings.
Supported loan officers in managing their pipeline, resulting in higher closed loan volume per month.

Education

High School Diploma -

Northside Highschool

Fort Smith, AR

05-2011

Skills

Underwriting guidelines
Document preparation
Pipeline management
Loan origination
Credit assessment
Teamwork

Teamwork and collaboration
Customer service
Problem-solving
Time management
Multitasking
Problem-solving abilities

Timeline

Mortgage Sales Assistant

Arvest Bank Group Inc.

03.2016 - Current

High School Diploma -

Northside Highschool