Dakota Rushing
Belle Rive,IL
Summary
Proven multitasker and communicator, excelled at Bonnie Cafe by enhancing guest experiences and streamlining service operations. Skilled in cash handling and customer service, demonstrated by efficiently managing multiple tables and fostering relationships with regulars. Adaptability and a strong work ethic propelled team collaboration and training, significantly improving service quality and efficiency.
Overview
10
10
years of professional experience
Work History
Server
Bonnie Cafe
Mount Vernon, IL
05.2019 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
Receptionist
Franklin Hospital
Benton, IL
09.2014 - 08.2016
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Maintained confidentiality of information regarding clients and company.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Assisted with onboarding new clients and securing paperwork completion.
- Assisted with planning office events and meetings for smooth execution.
Education
Culinary Arts
Rend Lake College
Ina, ILSkills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Reliable and Responsible
- Adaptable and Flexible
- Reliability
- Multitasking
- Excellent Communication
Timeline
Server
Bonnie Cafe
05.2019 - Current
Receptionist
Franklin Hospital
09.2014 - 08.2016
Culinary Arts
Rend Lake College