Dakota Sam-Sanchez
Americold Logistics Lynden
Bellingham,WA
8
years of professional experience
Results-driven Operations Manager with a proven track record in workforce management, safety program management, and food safety compliance. Expertise in driving customer-focused operations and continuous improvement initiatives.
Work History
Operations Manager
2 Years 5 Months- Supervised daily warehouse operations in a high-volume cold storage distribution facility.
- Led shipping, receiving, inventory movement, labor allocation, and order fulfillment activities.
- Managed workforce scheduling, overtime utilization, PTO approvals, and daily staffing adjustments to meet operational demands.
- Conducted operational, safety, and compliance audits while ensuring adherence to food safety and company standardsManage daily cold storage warehouse operations supporting shipping, receiving, inventory control, production, safety, labor planning, food safety compliance, and customer service.
- Led a union workforce while overseeing operational performance, staffing strategies, and customer service initiatives.
- Coordinate daily operations with production teams, inventory control, customer service, transportation providers, and customers.
- Monitor warehouse KPIs, labor management metrics, inventory accuracy, occupancy levels, productivity, and service performance.
- Direct labor planning, scheduling, overtime management, PTO administration, and weekend staffing requirements.
- Lead safety initiatives including behavioral safety observations, audits, incident investigations, corrective actions, and training compliance.
- Serve as SQF Practitioner supporting food safety programs, sanitation compliance, internal audits, and customer audits.
- Manage facility inspections, warehouse space planning, equipment availability, and maintenance coordination.
- Conduct employee coaching, performance management, hiring interviews, disciplinary actions, and leadership development activities.
- Drive continuous improvement efforts, operational reporting, financial reviews, forecasting, and customer relationship management.
Warehouse Supervisor
2 Years 5 Months- Supervised daily warehouse operations in a high-volume cold storage distribution facility.
- Led shipping, receiving, inventory movement, labor allocation, and order fulfillment activities.
- Managed workforce scheduling, overtime utilization, PTO approvals, and daily staffing adjustments to meet operational demands.
- Conducted operational, safety, and compliance audits while ensuring adherence to food safety and company standards.
- Coordinated inbound and outbound schedules to meet customer requirements and service expectations.
- Supported maintenance planning and equipment availability through SAP work orders and corrective action tracking.
- Delivered employee coaching, forklift certification training, new hire onboarding, and performance evaluations.
- Managed operational reporting, labor management metrics, damage investigations, claims reviews, and customer service issues.
- Participated in budgeting, forecasting, safety committees, continuous improvement initiatives, and site compliance programs.
Warehouse Lead / Interim Warehouse Supervisor
5 Years 9 Months- Led daily operations of a 15,000-square-foot aerospace manufacturing warehouse supporting production and customer fulfillment activities.
- Supervised a team of warehouse associates responsible for material handling, inventory control, order picking, and production support.
- Managed inbound and outbound inventory while ensuring efficient warehouse utilization and inventory accuracy.
- Maintained material availability for manufacturing operations through effective inventory planning and coordination.
- Conducted cycle counts and inventory audits to improve inventory accuracy and reduce discrepancies.
- Monitored shelf-life inventory and usage trends to prevent shortages, waste, and obsolescence.
- Developed warehouse organization strategies that improved storage efficiency and protected product integrity.
- Tracked operational KPIs and implemented process improvements to increase productivity and operational performance.
- Created and maintained standardized operating procedures and workflow documentation.
- Collaborated with Purchasing, Planning, Receiving, Manufacturing, and Shipping teams to expedite critical materials and support production schedules.
- Served as acting warehouse supervisor during leadership absences and operational transitions.
Education
No Degree - Coursework Attended, No Degree Earned
High School Diploma
Skills
11+ years of leadership experience in warehousing
logistics
manufacturing support
and distribution operations.
Managed union and non-union workforces across warehousing and manufacturing environments.
Led safety
food safety
inventory accuracy
labor management
and operational excellence initiatives.
Extensive experience supporting customer-focused operations in both cold storage logistics and aerospace manufacturing industries.
Labor Planning & Workforce Management
Food Safety & SQF Compliance
OSHA & Safety Program Management
Safety and operations leadership
Operational strategy
Continuous Improvement
Process Development & Documentation
Customer operations support
Leadership in logistics
Union Labor Relations
Employee Coaching & Development
Workforce management
Timeline
Operations Manager
Americold Logistics Lynden
01.2021 - 06.2023Read More
Warehouse Supervisor
Americold Logistics Lynden
01.2021 - 06.2023Read More
Warehouse Lead / Interim Warehouse Supervisor
Safran Cabin Bellingham
04.2015 - 01.2021Read More
Simon Fraser University
No Degree from Coursework Attended, No Degree Earned
Read More
Bellingham High School
High School Diploma
Read More