Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dakota Smith

Florence,CO

Summary

Handles all tasks with innovative strategies & strong focus on balance between daily requirements & future goals. Detail-oriented planner successful at coordination & workflows. Superior work ethic combined with resourceful, genuine, upbeat nature, & eternal desire to learn.

Overview

10
10
years of professional experience

Work History

Shift Supervisor

Goodwill Of Colorado
04.2023 - 06.2023
  • Trained new employees & delegated daily tasks & responsibilities.
  • Completed store opening & closing procedures & balanced tills & deposits.
  • Resolved customer complaints & issues & offered thoughtful solutions to maintain customer satisfaction.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Established effective employee schedules & delegated tasks to utilize individual abilities & meet expected demands.

Lead Production Associate

ProService Pacific
03.2020 - 01.2021
  • Worked with supervisor & other team leads to manage & prioritize staffing assignments to meet customer demand & production schedules.
  • Kept records of equipment, budgets, deliveries & supplies & made paperwork available to management for evaluation.
  • Made sure that products were produced on time & are of good quality.
  • Updated production metrics & facilitate regular team communication.

Production Supervisor

Maclone Industries
07.2018 - 05.2019
  • Resolved issues quickly to maintain productivity goals.
  • Managed team of production associates, overseeing productivity processes & meeting all deadlines.
  • Trained direct labor employees to perform assembly and manufacture of specified products.
  • Coordinated with other departments to maintain smooth & efficient product flow.
  • Evaluated team member performance regularly to identify and resolve productivity concerns.

Front End Customer Service Associate

Whole Foods Market
06.2014 - 08.2015
  • Created & maintained pleasant & calming environment to deliver excellent experience for guests.
  • Monitored cash drawers in multiple checkout stations & maintained adequate cash supply.
  • Collected & returned unpurchased or returned items to correct shelf locations & arranged displays to promote sales.
  • Assisted in organizing charity events & donation drives.

Front Desk Agent

Sheraton Hotels & Resorts
01.2013 - 05.2014
  • Took reservations over phone, in person, & via computer for guests & provided confirmation information.
  • Collected room deposits, fees, & payments.
  • Answered customer telephone calls promptly & appropriately handled needs in a fast-paced setting.
  • Greeted visitors & customers upon arrival, offered assistance, & answered questions to build rapport & retention.

Education

Visual And Performing Arts

Lindenwood University
Saint Charles, MO

Visual And Performing Arts

Saint Charles Community College
Saint Charles, MO

High School Diploma -

Saint Charles West High School
Saint Charles, MO
05.2010

Skills

  • Motivational Leadership
  • Payroll Verification
  • Performance Tracking & Evaluations
  • Safety & Security Enforcement
  • Bank Deposit Preparation
  • Inventory Reconciliation
  • Customer Relations & Sales Contracts
  • Scheduling & Task Delegation
  • Charity Drives & Donations Organization

Timeline

Shift Supervisor

Goodwill Of Colorado
04.2023 - 06.2023

Lead Production Associate

ProService Pacific
03.2020 - 01.2021

Production Supervisor

Maclone Industries
07.2018 - 05.2019

Front End Customer Service Associate

Whole Foods Market
06.2014 - 08.2015

Front Desk Agent

Sheraton Hotels & Resorts
01.2013 - 05.2014

Visual And Performing Arts

Lindenwood University

Visual And Performing Arts

Saint Charles Community College

High School Diploma -

Saint Charles West High School
Dakota Smith