Dakotah Hayes
Thomaston,GA
Summary
Organized and detail-oriented professional with extensive experience in scheduling, dispatching, and team management. Skilled in multitasking, communication, and office coordination, with a proven ability to thrive in fast-paced environments. Currently pursuing an Associate of Science in Criminal Justice (expected May 2025). Seeking to leverage administrative, organizational, and customer service expertise in an Administrative Assistant role.
Overview
10
10
years of professional experience
Work History
Dispatcher
Steady Flo Plumbing & Septic
Barnesville, GA
07.2025 - Current
- Coordinate service calls, dispatching technicians to residential and commercial sites.
- Manage scheduling, prioritize urgent requests, and maintain service records.
- Communicate with customers, ensuring accurate information and timely updates.
- Support office functions by handling documentation, filing, and data entry.
Restaurant Manager
Buckalew’s on Main
Milner, GA
07.2022 - 07.2025
- Supervised daily operations and a team of ~15 employees in a fast-paced setting.
- Created and managed staff schedules, ensuring adequate coverage.
- Maintained compliance with health, safety, and sanitation standards.
- Oversaw ordering, inventory tracking, and vendor communications.
- Handled conflict resolution and customer service with professionalism.
Restaurant Manager
Big Chic
Zebulon, GA
01.2016 - 01.2022
- Directed operations and supervised a staff of ~15 employees.
- Trained and onboarded new team members, improving workplace efficiency.
- Developed employee schedules and monitored staff performance.
- Maintained accurate financial and inventory records.
- Resolved customer concerns and operational challenges effectively.
Education
Associate of Science - Criminal Justice
Gordon State College
High School Diploma -
Faith Academy
Locust Grove, GA05.2013
Skills
- Scheduling & Calendar Management
- Dispatch & Office Coordination
- Records Management & Data Entry
- Customer Service & Communication
- Time Management & Multitasking
- Conflict Resolution & Problem-Solving
- Staff Training & Onboarding Support
- Microsoft Office Suite & Google Workspace
Timeline
Dispatcher
Steady Flo Plumbing & Septic
07.2025 - Current
Restaurant Manager
Buckalew’s on Main
07.2022 - 07.2025
Restaurant Manager
Big Chic
01.2016 - 01.2022
Associate of Science - Criminal Justice
Gordon State College
High School Diploma -
Faith Academy