Dale Bloemers
Proactive Customer Orientated Professional With Over 20 Years Of Experience In Face To Face Customer Relations
Green Bay,WI
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
17
17
years of professional experience
3
3
years of post-secondary education
Work History
Business Owner/Manager of Operations
2WB DBA The Sand Box Bar And Restaurant
Green Bay, Wi.
02.2012 - 04.2021
- Applied customer feedback to develop process improvements and support long-term business needs.
- Hired, trained, coached and supervised new staff members
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Developed and maintained relationships with customers, employees and suppliers
- PR including managing social media and events
- Face to Face customer interaction with an emphasis on providing an outstanding customer experience
- Maintained professional, organized and safe environment for employees and patrons.
- Tracking inventory and ordering product
National Collegiate Scout
Next College Student Athlete
Chicago, IL
09.2010 - 07.2011
- Educated student athletes and parents about the college athletic recruiting process
- Enrolled qualified student athletes in recruiting programs
- Worked closely with recruiting coaches
- Communicated with families via phone and email
- Coached student athletes on how to develop relationships with college coaches
Table Games Dealer
Oneida Casino
Green Bay, Wi.
09.2007 - 08.2010
- Created enjoyable atmosphere for players by engaging patrons in positive and entertaining conversation.
- Inspected cards and gaming equipment to verify proper functioning and good working order.
- Maintained fast, smooth game pace by efficiently handling dice, chips, money and cards.
- Handled customer complaints with empathy and composure
Manager
Cavern Club Bar
Green Bay, WI
05.2003 - 05.2007
- Supervised all phases of operation
- Provided outstanding customer experience
- Worked as DJ, bartender,and security as needed
- Handled large amounts of cash on daily basis, which built trustworthiness and loyalty with owners.
- Closed out cash register and prepared cashier report at close of business.
- Maximized customer service by training staff, overseeing operations and resolving issues.
Education
High School Diploma -
East Green Bay High School
Green Bay, WI 09.1974 - 06.1977
Skills
Verbal and written communication
Timeline
Business Owner/Manager of Operations
2WB DBA The Sand Box Bar And Restaurant
02.2012 - 04.2021
National Collegiate Scout
Next College Student Athlete
09.2010 - 07.2011
Table Games Dealer
Oneida Casino
09.2007 - 08.2010
Manager
Cavern Club Bar
05.2003 - 05.2007
High School Diploma -
East Green Bay High School
09.1974 - 06.1977
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