Dale Cichero
Whiteville,NC
Summary
Dedicated Computer professional with over 20 years of experience in development and training. Succeeded in developing multimedia applications used for distant learning. Self-motivated professional successful and talented Owner with excellent marketing, customer service and technical oversight skills Highly effective and comfortable working with people at all levels in organization.
Overview
36
36
years of professional experience
1
1
Certification
Work History
Owner and designer
Dales Collection
Whiteville, NC
01.2018 - 01.2023
- Managed all operations of an online business, marketing, inventory, sales and production.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
Delivery Driver
DOOR DASH
Whiteville, NC
03.2022 - 07.2022
- Pickup and deliver restaurant food to customers
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
HRD Technology Instructor
Southeastern Community College
Whiteville, NC
05.2018 - 05.2021
- Taught basic computer skills in Microsoft Office, and general technology and terminology to seniors
- Established clear objectives for lessons and adapted instructional materials to meet students varying needs
- Received 95% approval rating on classroom surveys
Owner and Designer
Margaret Rose
Whiteville, NC
01.2013 - 01.2018
- Produced handcrafted beaded jewelry
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Managed purchasing, sales, marketing and customer account operations efficiently.
Temporary Email Associate
BB&T
Whiteville, NC
09.2007 - 05.2008
- Handled customer relations via email and phone calls, reconciled accounts, answered questions regarding deposits
Owner and Manager
Tailored Lawn Care
Wake Forext NC
08.2001 - 05.2007
- Managed all operations of a complete lawncare business including sales, year round maintenance, inventory, labor, bookkeeping, advertising and scheduling, Designed and Installed patios, stone steps, walkways
- Designed and installed landscape projects
- Trained and motivated employees to perform daily business functions.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
Coordinator/Associate Manager
GlaxoSmithKline
Durham, NC
04.1987 - 05.2001
- Assisted in development and distribution of new computer-based product materials to large sales force
- Managed multi media lab and Implemented computer training for sales representatives
- Consulted on computer based training projects and negotiated with vendors
- Implemented medium to large computer training events nationally
- Managed a team of 30 contract trainers
- Coordinated with hotels for space and security
- Fielded calls from representatives regarding software issues.
Education
Bachelor's Degree - Business Administration
NC Wesleyan College
Marketing Your Business on the Internet
Online Course
Skills
- EXCELLENT LISTENING AND COMMUNICATION SKILLS
- Taught computer training to sales reps and senior citizens
- Created e-commerce business
- Relationship Building
- Project Management
- Staff Management
- Negotiation
- Employee Scheduling
- Training Management
Certification
NC Real Estate Licenses, North Carolina Board of Realtors
Accomplishments
NC Real Estate License (expired)
Chief Judge for Columbus County elections 3 yearsand Presidential election in 2020
Timeline
Delivery Driver
DOOR DASH
03.2022 - 07.2022
HRD Technology Instructor
Southeastern Community College
05.2018 - 05.2021
Owner and designer
Dales Collection
01.2018 - 01.2023
Owner and Designer
Margaret Rose
01.2013 - 01.2018
Temporary Email Associate
BB&T
09.2007 - 05.2008
Owner and Manager
Tailored Lawn Care
08.2001 - 05.2007
Coordinator/Associate Manager
GlaxoSmithKline
04.1987 - 05.2001
Bachelor's Degree - Business Administration
NC Wesleyan College
Marketing Your Business on the Internet
Online Course