Dedicated Security Officer with a proven track record at the New York State Department of Labor, excelling in incident reporting and fostering a safe environment through effective team collaboration.
Overview
33
33
years of professional experience
Work History
Janitorial Cleaner
Ultra Clean Building Maintenance INC
07.2023 - Current
Assisted with special facility events by preparing rooms, installing decorations, and transporting supplies.
Emptied trashcans and transported waste to collection areas.
Confirmed all cleaning tools and equipment were stored properly after use.
Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
Cleaned and maintained lobbies, offices and other common areas in buildings.
Responded immediately to calls from personnel to clean up spills and wet floors.
Vacuumed carpets.
Organized and used industrial cleaning products following strict safety procedures.
Security Officer/Customer Service Representative
New York State Department of Labor
08.1992 - 01.2023
Monitored CCTV cameras and alarm systems for security breaches.
Examined doors, windows and gates to verify security.
Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
Wrote detailed reports of all security breaches and investigations.
Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Reported suspicious activities and persons to law enforcement.
Issued access cards to authorized personnel to monitor access points.
Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
Checked and verified photo identification prior to granting facility access.
Worked effectively in fast-paced environments.
Worked well in a team setting, providing support and guidance.
Education
High School Diploma -
Erasmus Hall High School
Brooklyn, NY
Military -
US Army
Various
Certificate - Basic Course For Peace Officer Without Firearms
John Jay College/Municipal Police Training Council
New York, NY
07-1997
Skills
Report Writing
Incident Reporting
Security Guard License
General security
Timeline
Janitorial Cleaner
Ultra Clean Building Maintenance INC
07.2023 - Current
Security Officer/Customer Service Representative
New York State Department of Labor
08.1992 - 01.2023
High School Diploma -
Erasmus Hall High School
Military -
US Army
Certificate - Basic Course For Peace Officer Without Firearms
John Jay College/Municipal Police Training Council
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