Manager
Dale Livingston
King Auto Corner
Waverly Hall,GA
Summary
Results-driven General Manager experienced in driving revenue growth and optimizing sales strategies. Leveraged expertise in customer relationship management and sales forecasting to enhance team collaboration and adapt to changing market conditions. Committed to motivating teams and achieving targets through strategic planning and effective communication.
1
Language
1
Certification
33
Years of experience
Work History
General Sales Manager
8 Months- Established performance metrics for sales representatives, fostering accountability and continuous improvement.
- Conducted regular performance reviews, providing constructive feedback to empower team success and growth.
- Collaborated with marketing teams to align promotional efforts with sales objectives, driving brand awareness.
- Monitored inventory levels to ensure optimal stock availability and minimize excess costs.
- Motivated team members to meet and exceed objectives by setting goals, tracking performance on a daily basis and implementing improvement strategies.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Sales Manager
5 Months- Led sales team to exceed monthly targets through strategic planning and execution.
- Analyzed market trends to identify new business opportunities and drive revenue growth.
- Collaborated with marketing to create targeted campaigns that increased customer engagement.
- Developed training programs to enhance product knowledge and sales techniques among staff.
- Conducted regular performance reviews, providing constructive feedback to optimize team effectiveness.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
Finance Manager
10 Months- Led financial forecasting and budgeting processes to align with organizational goals.
- Oversaw cash flow management, ensuring optimal liquidity for operational needs.
- Streamlined financial reporting procedures, enhancing accuracy and efficiency across departments.
- Developed and implemented internal controls to mitigate financial risks and improve compliance.
General Sales Manager
3 Months- Led sales team to exceed quarterly targets through strategic planning and effective coaching.
- Analyzed market trends to identify new business opportunities and adjust sales strategies accordingly.
- Implemented customer relationship management systems to improve client engagement and retention rates.
- Developed training programs to enhance product knowledge and sales techniques for staff members.
General Sales Manager
8 Years 8 Months- Hired and trained the sales force and managed automotive deals from start to finish, collaborating with the finance manager to ensure timely funding. Oversaw new and used sales departments and coordinated with service department to expedite unit processing. Ordered all units for the dealership and purchased used autos from auctions. Resolved customer complaints effectively to maintain high satisfaction levels. Maintained high customer satisfaction index (CSI) and low customer wait time (CIT), earning the JD Powers award for the last two years with my staff's support.
- Led sales team to exceed quarterly targets through strategic planning and performance monitoring.
- Implemented training programs to enhance staff product knowledge and customer engagement techniques.
- Analyzed market trends to develop competitive pricing strategies and improve inventory turnover.
General Manager
5 Years- Worked on deals, closed customers, and maintained CIT and CSI standards. Managed all advertising through newspaper, radio, and internet, hired and trained sales personnel, and collaborated with parts and service to maintain quality. Achieved record sales in the VW dealership, surpassing benchmarks set in the previous 15 years.
- Directed daily operations, ensuring alignment with corporate goals and enhancing overall performance.
- Implemented strategic initiatives to improve customer satisfaction and retention rates.
- Oversaw budget management, optimizing resource allocation to maximize profitability.
General Sales Manager/Finance Manager
3 Years- Hired and trained the sales force, and managed automotive deals from start to finish, collaborating with the finance manager to ensure timely funding. I have set dealership record profit gross on the front and back end profit. In doing that it has moved this dealership to the number 2 store out of a group of 5 where it was 4. I also brought the CSI scores 2% above the national standards while increasing sales by 65%. I have opened 2 satellite stores for this auto group where I have hired and trained the personnel to operate the stores successfully.
- Directed sales strategies to enhance market penetration and customer engagement.
- Mentored sales team members to improve performance and exceed targets consistently.
- Analyzed market trends and competitor activities to adjust sales tactics effectively.
F&I Manager/Director
4 Years- Led the finance department. Ensured finance managers utilized proper approval processes to maximize profitability on all deals. Increased finance department income by 75% through enhanced warranty and insurance penetration and optimized dealer reserve.
- Directed operational strategies to enhance dealership performance and customer satisfaction.
- Implemented training programs for staff, improving service quality and team efficiency.
- Oversaw inventory management processes, ensuring optimal stock levels across departments.
District Sales Manager
2 Years- Recruited and serviced dealerships to finance automotive deals through CPS. I was one of the top 20 area managers in the nation out of 150 managers
- Led district sales team, driving strategic initiatives to exceed quarterly sales targets.
- Developed and implemented training programs, enhancing team performance and product knowledge.
- Analyzed market trends, identifying growth opportunities to optimize sales strategies across regions.
Sales Manager
6 Years- In charge of working all automotive sales deals by preparing all deals for the finance department, also hiring and training of sales personnel. I had the number 1 sales team for the last 3 years working out of 3 teams, while holding the most sales, the highest grosses, and the highest CSI scores in the dealership.
- Led sales team to exceed monthly targets through effective coaching and performance management.
- Implemented strategic sales initiatives that enhanced customer engagement and retention rates.
- Analyzed market trends to identify new business opportunities and drive revenue growth.
Education
Business Management Degree - Business Management
- AutoNation
- general study
I am expert certified in Chrysler Dodge Jeep Ram
No Degree - Business Administration And Management
James Ziegler Manager Training
No Degree - Business Administration And Management
Reynolds and Reynolds, ADP, Adams, CDK, Route 1, and Dealer track computer programs
- General Studies
2 years
Skills
Sales leadership
Sales development
Team building
Sales process optimization
Financial analysis
Market analysis
Training and coaching
Sales presentations design
Team development
Goal setting
Employee motivation
Accomplishments
- Supervised team of 50 staff members.
- Created a company-wide, comprehensive training program for all sales team members.
- Managed the Presidents Award award winning sales team at AutoNation CDJR South COlumbus.
Certification
- CSP - Certified Sales Professional
- CPSP - Certified Professional Sales Person
- Ford, Lincoln, CDJR, and Chevrolet Training - current for 2026
Languages
English
Timeline
General Sales Manager
King Auto Corner
01.2026 - 09.2026
Sales Manager
Five Star Automotive Group
07.2025 - 12.2025
Finance Manager
Group 1
09.2024 - 07.2025
General Sales Manager
Mike Patton Auto Family
05.2024 - 08.2024
General Sales Manager
AutoNation CDJR South Columbus
09.2015 - 05.2024
General Manager
Carl Gregory VW
01.2010 - 01.2015
General Sales Manager/Finance Manager
Kia Auto Sport
01.2006 - 01.2009
F&I Manager/Director
King Ford L/M, Chrysler Dodge, Chevrolet
01.2002 - 01.2006
District Sales Manager
CPS
01.2000 - 01.2002
Sales Manager
Freeway Ford
01.1994 - 01.2000
Southwest Missouri State University
from General Studies
from general study
General Manager University
from AutoNation
University of Miami
Business Management Degree from Business Management
Ziegler Manager Training School
No Degree from Business Administration And Management
OJT
No Degree from Business Administration And Management